Beyond Advertising: Creating Value Through All Customer Touchpoints - medicalbooks.filipinodoctors.org

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Beyond Advertising: Creating Value Through All Customer Touchpoints

Brand: Wiley
ISBN 1119074223
EAN: 9781119074229
Category: #2535832 in Hardcover (Advertising)
List Price: $30.00
Price: $24.69  (Customer Reviews)
You Save: $5.31 (18%)
Dimension: 9.00 x 6.00 x 0.84 inches
Shipping Wt: 1.02 pounds. FREE Shipping (Details)
Availability: In Stock
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Product Description

The fundamental relationships among brands, media, and people are being transformed, and just as we try to adapt, along comes a new disruption. Are you and your organization prepared to deal with today’s unprecedented speed and scope of technological change?

Beyond Advertising provides a business transformation road map for an aspirational future, based on the insights of more than 200 of the world’s most forward-thinking executives, innovators, and academics all grappling with today’s unique challenges and opportunities.

This book offers a concrete set of principles, including The All Touchpoint Value Creation Model, designed to lift us out of reactive thinking and encourage the co-creation of a future better for business, better for people, and better for society. Actionable steps include:

  • Holistically orchestrate and allocate resources across all touchpoints
  • Redefine expectations of success to align for multi-win outcomes
  • Provide every stakeholder at all touchpointsa R.A.V.E.S. standard of content: relevant and respectful, actionable, valuable, exceptional experiences, and a shareworthy story
  • Develop all touchpoints to maximize the M.A.D.E.s value of context: the complete person, the features of the delivery platform, the dynamic environment, and synergies with other touchpoints

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