Kensington SD5000T Thunderbolt 3 Docking Station Dual Monitor 4K for MacBook Pro (K38239US)

Product Description

Kensington's SD5000T Thunderbolt 3 Docking Station for MacBook's was engineered by Kensington to be high-performance productivity tool for video editors, graphic designers, content creators, gamers, or just someone who wants to simplify a 4K workspace. For over 35 years, Kensington has been The Professionals' Choice for desktop productivity solutions. Frequently Asked Questions: Q: Is there a setup and usage video? A: Yes, you can view it at customer.kensington.com/a/328383. The video is for our newer model (SD5200t,) but the MacBook setup information applies to the Mac-only SD5000t too. Q: Does this dock require new driver installation on my computer? A: We recommend you ensure that your computer’s Thunderbolt 3 driver is the most up to date version. Q: Does this dock support USB-C Power Delivery (PD)? A: Yes, the dock supports USB-C Power Delivery through the Thunderbolt 3 connector, up to 85W. Q: Can I use a non-Thunderbolt 3 USB-C cable with this dock? A: The cable used for the dock must be an Intel-certified Thunderbolt 3 cable. You can check the official Thunderbolt website for certified cables. A .5m TB3 cable is included. Q: Is the SD5000T Thunderbolt 3 dock backwards compatible with a non-Thunderbolt 3 USB-C port, Thunderbolt 1 or 2 ports, or a USB-A port? A: No. Q: Does the USB-C port on the front of the dock support video over USB-C? A: The front USB-C port is a data-only port and supports 5V/3A (15W) of power. Q: What video standards are supported through this dock? A: The DisplayPort connector on the dock would support DP v1.2 ++, or DisplayPort dual-mode, where passive cabling to DisplayPort, HDMI, and DVI standards are allowed. The Thunderbolt 3 ports are fully compatible to USB-C DisplayPort Alt mode standards, where a USB-C to video adapter can be used to connect to a second monitor. We recommend using Kensington CV4000H USB-C to HDMI adapter (K33993WW) or CV2000V USB-C to VGA adapter (K33994WW). Q: What is the maximum resolution supported by the dock? A: Up to two monitors at 4K/60Hz: both the DisplayPort connector and the Thunderbolt 3 ports support DisplayPort v1.2 standards of 4096 x 2160 @ 60Hz. The dock can also support a single 5K/60Hz monitor. Typically, the 5K monitor would use two DisplayPort inputs to achieve this; alternatively you can use the dock’s DisplayPort plus one of the dock’s Thunderbolt 3 ports to a monitor’s DisplayPort input (using a USB-C to DisplayPort cable or adapter). To support 4K @ 60Hz, ensure that DisplayPort 1.2 or MST (multi-stream support) is enabled on your display. Q: What should I do if I am getting inconsistent video performance when the dock is connected to a 4K monitor at 4K resolution? A: The video performance may be affected by the quality of the DisplayPort cable used in the setup when using 4K resolution. We recommend that the user try a different cable to see if the problem persists. A cable less than 1.5M in length is desired. Q: Why is the audio still coming out of the laptop instead of the external speakers/headset that I connected to dock? A: Sometimes the computer will not automatically make the audio channel coming out of the dock as the default. In this case go to Mac OS: System Preferences -> Sound -> Output, and select USB Audio as the default audio channel.

Features

• Thunderbolt 3 dock for MacBook Pro (2016, 2017, 2018) and MacBook Air 2018 with Retina Display; supports 4K Ultra HD simultaneously on two monitors (4096 x 2160 30-bit color @ 60 Hz) via a full-size DisplayPort and Thunderbolt 3 port; to support 4K @ 60Hz, ensure that DisplayPort 1.2 or MST (multi-stream support) is enabled on your display
• 85W Power delivery to charge the host device; 1.5' TB3 Cable included; your laptop must be designed to support power delivery via Thunderbolt TO provide charging
• Two Thunderbolt 3 ports; USB C port; Dual USB 3.0 Ports (one with a 2.1a charging port); Gigabit Ethernet port; 3.5mm headphone and microphone jacks; Kensington Lock slot
• Zero Footprint Mounting provides the option to attach the dock to the back of any VESA-compatible monitor (VESA mounting plate sold separately, part# K33959WW)
• The following monitors should not be used with 4k/60hz resolution and our Thunderbolt 3 dock due to DisplayPort compatibility issues (common to all TB3 docks with DisplayPort): LG 31MU97C-B, LG 24UD58-B, LG 27UD58-B; Dell P2715Q, P2415Q, UP3216Q; Asus PB287Q, PQ321Q; View sonic VX2475Smhl-4K, VX43804K; Samsung U28E590D; Philips 288P6LJEB; Sharp PN-K321
• To avoid the monitor flickering issues on the above monitor models, you can run Dual 4K monitors at 30Hz by using one of these solutions: 1) change the monitor setting to DP 1.1 instead of 1.2; 2) change the monitor input resolution to 4K/30Hz. Otherwise, you can run a single 4K display with any of the Above monitors by not using the DisplayPort on the dock, but by using one of the TB3 ports with a USB-C to HDMI cable.

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