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Product Description
“Joanne has been one of those real estate professionals one always wants to emulate. Her professionalism and reputation are amazing. She’s smart, caring, and knows how to get the job done.”
-Terri Johnson, CRS
Ninja Master Instructor | Broker and Licensee by the California Department of Real Estate
“As a real estate professional, Joanne has always found a way to create “WOW” experiences for her clients. Now, as an author, she has the blueprint to make that dream happen for you too!”
-Dennis Giannetti, MS
Master Ninja Selling Instructor | Go-Giver Certified Speaker | Tony Robbins Certified Coach | Licensed Realtor
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Are you ready to take your real estate business from good to great?
Through her 20-year real estate career Joanne DeLeon has embraced the idea that with love for her customers her business would grow, and it has. Soon she found herself with a new issue to address. With all the growth came a lot of extra “noise.” Joanne found herself answering the same questions time and time again. Inspired while on a vacation, she went about creating a system that allowed her to answer such questions before they were even asked, which allowed her to stay in the spirit of love and grow her real estate career at an incredible rate.
The Concierge Mindset is the first book from Joanne DeLeon, a perennial RealTrends Americas Best Real Estate Agent. DeLeon has taken the secrets to her successful communication with clients and tools she uses every day to maximize her business and put them in this easy to read book.
In The Concierge Mindset you’ll learn:
- How to Adapt a “Concierge Mindset” In Real Estate
- Joanne DeLeon’s Top 10 Concierge Tools She Uses in Her Business
- Four Ways to Go Above and Beyond to Wow Your Clients
- How to Use All of These Resources to Grow Your Business
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From early readers of The Concierge Mindset:
“I’ve known Joanne DeLeon for the last 15 years and am proud to call her a fellow owner/partner at The Group, Inc. Real Estate. Joanne is always willing to share her creative ideas and business practices with other real estate professionals. In fact, Joanne has contributed to the content we teach in the Ninja Installation. She provides a level of “fabled service” that produces repeat business and an abundance of referrals. Her clients routinely refer to her as a “real pro,” and I agree!”
-Don Tennessen
Master Instructor for Ninja Selling
“In an industry where the “secret sauce” of top producing agents is tightly held, this inside look at the granular details of the day-to-day systems, processes, and nuggets of a top-producing, non-team agent is a true gift to the real estate industry. No matter your level of production, this book holds dozens of clear, proven, and easy-to-implement ideas that will increase your income per hour so you can have a life.”
-Peter Parnegg
Former owner and co-CEO of Coldwell Banker Legacy, New Mexico's #1 real estate company since 1998
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