Messages: The Communication Skills Book

Many people assume that good communicators possess an intrinsic talent for speaking and listening to others, a gift that can’t be learned or improved. The reality is that communication skills are developed with deliberate effort and practice, and learning to understand others and communicate your ideas more clearly will improve every facet of your life.

Messages has already helped thousands of people build communication skills and cultivate better relationships with friends, family members, coworkers, and partners. With this fully revised and updated fourth edition, you’ll discover new skills to help you communicate your ideas more effectively and become a better listener. Learn how to:

• Read body language
• Develop skills for couples communication
• Negotiate and resolve conflicts
• Communicate with family members
• Handle group interactions
• Talk to children
• Master public speaking
• Prepare for job interviews

This new edition features a much-needed chapter on digital communication. Effective communication can easily be compromised when you’re not able to read your conversation partner’s body language, facial expression, or vocal tone. This chapter teaches you how to express yourself well via phone, email, texting, and video—all the skills you need to thrive in the digital age.

• Diagnosis and Treatment of Mental Disorders Across the Lifespan
• Selecting Effective Treatments: A Comprehensive, Systematic Guide to Treating Mental Disorders
• Multicultural Care: A Clinician's Guide to Cultural Competence (Psychologists in Independent Practice)
• The Messages Workbook: Powerful Strategies for Effective Communication at Work and Home (A New Harbinger Self-Help Workbook)
• Theory and Practice of Group Psychotherapy
• Chinese Medicine and Healing: An Illustrated History
• Fundamentals of Chinese Medicine: Zhong Yi Xue Ji Chu (Paradigm Title)
• Your Perfect Right: Assertiveness and Equality in Your Life and Relationships
• The Foundations of Chinese Medicine: A Comprehensive Text
• How Great Decisions Get Made: 10 Easy Steps for Reaching Agreement on Even the Toughest Issues