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Difficult Conversations (HBR 20-Minute Manager Series)

Brand: Harvard Business Review Press
Model: 2724538262034
ISBN 9781633690783
MPN: 43192-809106
Category: Paperback (Leadership)
List Price: $12.95
Price: $10.79  (Customer Reviews)
You Save: $2.16 (17%)
Dimension: 7.00 x 5.00 x 0.25 inches
Shipping Wt: 0.24 pounds. FREE Shipping (Details)
Availability: In Stock
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Product Description

You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive--not combative. Difficult Conversations walks you through:

  • Uncovering the root cause of friction
  • Maintaining a positive mind-set
  • Untangling the problem together
  • Agreeing on a way forward

Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives--from the most trusted source in business. Also available as an ebook.


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