Getting to Resolution: Turning Conflict into Collaboration - medicalbooks.filipinodoctors.org

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Getting to Resolution: Turning Conflict into Collaboration

Brand: Berrett-Koehler
Manufacturer: Berrett-Koehler Publishers
Model: Illustrated
ISBN 1576757714
EAN: 9781576757710
Category: #2107894 in Paperback (Human Resources & Personnel Management)
List Price: $19.95
Price: $18.15  (Customer Reviews)
You Save: $1.80 (9%)
Dimension: 8.50 x 5.50 x 0.74 inches
Shipping Wt: 0.84 pounds. FREE Shipping (Details)
Availability: In Stock
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Product Description

Adversarial models for dealing with conflict waste time, money, and energy. They satisfy no one, so the conflict ends up resurfacing in a different form. Stewart Levine’s “resolutionary” alternative goes beyond compromise and capitulation. He offers ten guiding principles that stop anger and resentment cold and enable both sides to return to productive, satisfying, functional relationships. Levine’s seven-step conversational process fosters dignity and integrity, optimizes resources, and allows all concerns to be voiced, honored, and woven into the resolution. This second edition has been thoroughly revised with new examples; new tools; new material about communication, trust building, and virtual collaboration; and a more global outlook.

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  • Used Book in Good Condition

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