|
Product Description
Conflict and Communication introduces students to important theories, key concepts, and essential research in the study of conflict, along with practical skills for managing conflict in their daily lives. Author Fred E. Jandt illustrates how effective communication can be used to manage conflict in relationships and within organizational and group contexts. Along with foundational coverage of conflict styles, mediation, and negotiation skills, the text also features new and emerging models of conflict management, including chapters examining the challenges of conflict between cultures, a chapter on family and organizations, information on both face-to-face and online bullying, a detailed step-by-step guide for mediation, and more emphasis on online dispute resolution.
Customers Who Bought This Item Also Bought
- Communicating for Managerial Effectiveness: Challenges | Strategies | Solutions (NULL)
- The Elements of Mentoring: 75 Practices of Master Mentors, 3rd Edition
- Understanding Business Ethics
- Organization Change: Theory and Practice
- Cross-Cultural Conflict: Building Relationships for Effective Ministry
- Guide to Managerial Communication (10th Edition) (Guide to Series in Business Communication)
- Managing Diversity: Toward a Globally Inclusive Workplace
- Close Encounters: Communication in Relationships
- Interviewing for Solutions (HSE 123 Interviewing Techniques)
- Conflict Survival Kit: Tools for Resolving Conflict at Work (2nd Edition)
*If this is not the "Conflict and Communication" product you were looking for, you can check the other results by clicking this link. Details were last updated on Nov 17, 2024 07:55 +08.