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Managing Front Office Operations
Brand: Educational Institute of the American Hotel Motel Assoc
ISBN 0866125507
EAN: 9780866125505
Category: #1323395 in Paperback (Subjects)
List Price: $117.00
Price: $73.90  (Customer Reviews)
You Save: $43.10 (37%)
Dimension: 11.00 x 10.00 x 2.00 inches
Shipping Wt: 1.80 pounds. FREE Shipping (Details)
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Product Description

the tenth edition features several new sections related to the impact of technology on hotel operations, including information on social media platforms, mobile services, mobile device connectivity issues guests may experience in hotels, mobile payments, and how the Internet of Things will affect guest service. New material has been added on key cards and keyless entry technology. In addition, the section on income statements has been revised to reflect the most recent edition of the Uniform System of Accounts for the Lodging Industry.

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