Your Attitude Is Showing (12th Edition)

Product Description

Helping readers become aware of the strong impact that one's attitude has on every aspect of life, this highly regarded primer in the field of business human relations empowers readers of all backgrounds to play their human-relations roles with greater understanding and sensitivity. Fully updated and fresh with new material, it teaches readers that people who balance their technical skills with human-relations competencies find greater on-the-job happiness, contribute more to the productivity of organizations, and, in general, have more successful careers and satisfying lives. A well balanced mix of human-relation competencies to understanding oneself, relationships with others, career, and expanding ones assets. For individuals of all ages and backgrounds seeking self-improvement in their human-relation roles.

Features

• Shows how to navigate human relations issues and improve one’s human relations skills.
• Demonstrates the impact of attitude on success and trains people how to improve their attitude toward a variety of common issues.
• Help students focus on skill-based statements and identify the important concepts being introduced in that chapter.
• Offers useful advice that can be put into practice and serves as motivation throughout the chapter.
• Gives students a practical experience to better understand, practice, reinforce, and apply the concepts presented.
• Encourages students to think critically about attitude improvement.
• Trains readers how to think in more positive and more productive ways.
• Tests the reader’s understanding of key concepts and can be used to facilitate group discussions, role playing, etc.
• Includes a variety of assessment items such as true/false, multiple choice, and short-answer. Answers appear at the end of the book.
• Identifies 50 observable and measurable human relations skills so readers can easily monitor their own growth and development.
• Assists teacher/facilitators includes suggestions, chapter outlines, additional testing and assessments, presentation visuals, etc.
• Part one of each case illustrates interesting and realistic scenarios to discuss and solve.
• Part two of each case involves research-related assignments designed to expand one’s understanding and improve one’s research and writing skills.
• Involve reflection and writing activities to help students develop these important skills.
• Extends material and has been added to the end of each chapter.
• Includes a variety of items such as: My Self-Confidence Inventory; My Bounce-Back Strategic Plan; Relationship Self-Assessment; Choosing Appropriate Ways to Release Frustrations etc.

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