Management of EMS

Features

• Provides protocol and examples, along with real-life stories of success
• Offers a solid resource for frontline EMS supervisors
• Each chapter of the text begins by identifying the Committee on Ambulance Accreditation Standards (CAAS) accreditation standards covered in the chapter.
• Every chapter starts with a personal reflection from EMS leaders in the field. These unique Point of View success stories are tied to the content of each chapter.
• Checklists, assessments, and models to incorporate in your EMS organization are provided.
• Samples from fire and EMS agencies around the United States and the United Kingdom are imbedded throughout the book.
• Captures all the elements of EMS management, including information on leadership, interagency relations, legal issues, ethics, costing, fleet management, special operations, quality management, personnel management, and much more.
• Objectives are identified at the beginning of each chapter and outline the material the reader should understand upon completion of the chapter.
• Key terms are listed at the beginning of each chapter and are bold upon introduction in the text. They are defined in the comprehensive glossary at the end of the book.
• Figures and tables are presented throughout the text to highlight and illustrate important concepts.
• Chapter summaries recap the key content discussed in the chapter.
• Research and Review questions at the end of each chapter are designed to promote active learning. Students are required to draw on the knowledge presented in the chapter to answer the questions, as well as to conduct outside research.
• A complete list of References appears at the end of each chapter. Students are encouraged to review references of interest for further study.

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