Perfect Phrases for Managers and Supervisors, Second Edition (Perfect Phrases Series) - medicalbooks.filipinodoctors.org

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Perfect Phrases for Managers and Supervisors, Second Edition (Perfect Phrases Series)

Brand: McGraw-Hill Education
Manufacturer: McGraw Hill
Model: 007174231XSRQ
ISBN 007174231X
EAN: 9780071742313
Category: Paperback (Leadership)
List Price: $14.00
Price: $9.74  (Customer Reviews)
You Save: $4.26 (30%)
Dimension: 8.00 x 5.10 x 0.50 inches
Shipping Wt: 2.31 pounds. FREE Shipping (Details)
Availability: In Stock
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Product Description

The Right Phrase for Every Situation . . . Every Time

Communication is the single most important skill for excelling as a manager. What you say and how you say it sets the tone for your department and your entire organization.

Perfect Phrases for Managers and Supervisors, second edition, has been completely revised to help you communicate in today’s workplace, where collaboration, cooperation, and personalization are critical to building an efficient, productive work environment. Learn the most effective language for:

  • Setting a tone of mutual trust and respect
  • Dealing with difficult employees and delicate problems
  • Conducting interviews and performance reviews
  • Empowering your people
  • Disciplining workers or terminating employment

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