Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Customers appreciate the product's concept, but they have issues with its functionality. They report that it doesn't launch properly, fails to load any programming, and gives an error message.
Customers are unhappy with the mobile application's functionality. They report that it doesn't work properly, never launches, and gives errors. Some customers also mention that the app will not load any programming or play on Fire TV Cube.
"...Downloaded and installed app, but it never launches - it just gives an error message...." Read more
"We downloaded the app and installed it. It would never actually play. After half a dozen fruitless attempts, we uninstalled the app and moved on." Read more
"...I don't know what this is supposed to be; it just errors out." Read more
"Doesn't work. Will not load any programming." Read more
You can't review what you can't have. Downloaded and installed app, but it never launches - it just gives an error message. Someone, somewhere, is dropping the ball on Quality Assurance testing of apps.