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PetSafe Healthy Pet Water Filter, for Healthy Pet Water Station for Dogs and Cats

4.2 4.2 out of 5 stars 4,634 ratings
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Material Plastic
Product Dimensions 13"D x 18"W x 13.69"H
Item Weight 0.09 Pounds
External Testing Certification NSF
Product Benefits Reduces Microbial Cysts

About this item

  • COMPATIBILITY: Fits all PetSafe Healthy Pet Water Stations (sold separately)
  • BENEFITS: Removes chlorine, sediments, and odor from your pet’s drinking water
  • QUIET: Quiet, replaceable carbon water filter
  • LIFESPAN: Each filter lasts 6 to 8 weeks
  • WHAT'S INCLUDED: 2 filters included
  • U.S.-BASED CUSTOMER CARE: Our pet product experts are here to help you and your pet and are available by phone, email or chat if you have any questions
  • ESTABLISHED EXPERIENCE: PetSafe brand has been a trusted global leader in pet behavior, containment and lifestyle innovations for nearly 30 years. We help pets and their people LIVE HAPPY TOGETHER

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From the brand


From the manufacturer

Healthy Pet Food & Water Stations, Keep them fed and hydrated
Hourglass shape for convenient carrying, transparent stroage hopper allows checks at a glance

Human pouring dog food into gravity feeder

Feeder

Easily remove cover and fill from top.

Person filling gravity waterer with water

Waterer

Simply remove base, unscrew cover from bottom of storage hopper, and fill with water.

Person putting disassembled station components in top rack of dishwasher for cleaning

Cleaning

Seamlessly disassemble stainless steel bowl and other components for streamlined dishwasher cleaning.

Explore other items for their needs, check out more from PetSafe below
Protect Your Floors
Clean Hard-to-Reach Crevices
Keep Their Paws Preoccupied
Monitor Their Health
Let Us Get the Door
Winner of the 2020 Pet Innovation Award
Customer Reviews
4.5 out of 5 stars 125
4.6 out of 5 stars 15,646
4.0 out of 5 stars 17,545
3.9 out of 5 stars 20,273
2.8 out of 5 stars 134
4.1 out of 5 stars 2,055
Price $19.95 $13.95 $21.95 $229.95 $499.95 $116.95
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Product details

  • Is Discontinued By Manufacturer ‏ : ‎ No
  • Product Dimensions ‏ : ‎ 2.1 x 2.1 x 5.5 inches; 1.45 ounces
  • Item model number ‏ : ‎ PFD17-11867
  • Department ‏ : ‎ Pet Supplies
  • Date First Available ‏ : ‎ September 1, 2009
  • Manufacturer ‏ : ‎ Radio Systems Corporation
  • ASIN ‏ : ‎ B002RT8M3O
  • Country of Origin ‏ : ‎ China
  • Customer Reviews:
    4.2 4.2 out of 5 stars 4,634 ratings

Product Description

Product Description

Many cats and dogs do not drink as much water as they should. By not drinking enough water, your pet's urine may become concentrated and may lead to urinary tract disease, dehydration, constipation and/or kidney disease. Cats with urinary tract or kidney disease, in particular, have a critical need for water to support kidney function and to inhibit crystal formation and other obstructions. Clean and filtered water entices pets to drink more.

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Important information

Directions

See User Manual

Legal Disclaimer

This product is not a toy and may produce small parts when disassembled or abused. Please keep product away from children.

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PetSafe Healthy Pet Water Filter, for Healthy Pet Water Station for Dogs and Cats
PetSafe Healthy Pet Water Filter, for Healthy Pet Water Station for Dogs and Cats
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Customer reviews

4.2 out of 5 stars
4,634 global ratings

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Customers say

Customers are satisfied with the potable water filter's functionality and ease of installation. They find it works well and serves its purpose. However, some customers have experienced issues with the water flow stopping once the water level drops too low. There are differing opinions on the water quality, filter quality, value for money, and fit.

AI-generated from the text of customer reviews

159 customers mention "Functionality"112 positive47 negative

Customers like the product's functionality. They say it works well, serves its purpose, and keeps the water clear. The dispenser worked fine before using the filters, and the system is the best they have found.

"...it was preventing the water from flowing often, but the filters work just as intended!" Read more

"...some of the reviews I think I should order more as it is the best system I have found. Follow the directions and there is no problem...." Read more

"...I would definitely save your money and skip buying this filter as it doesn’t work...." Read more

"...All in all, a worthy purchase for pet owners." Read more

59 customers mention "Water intake"45 positive14 negative

Customers' pets are drinking more water from the filter. They say their cats and dogs love drinking filtered water from the device.

"My dogs love the water" Read more

"Keeps me pets water fresh and clean all the time" Read more

"...It even seems to be getting her to drink more water." Read more

"...Took the filter out and the dogs still won’t use the waterer. Come to find out it wasn’t. I think it’s the waterer...." Read more

46 customers mention "Ease of installation"42 positive4 negative

Customers find the water filter easy to install and use. They follow the directions, prepare the filter, and use it with their water systems for cats and dogs. It's convenient to switch out and replace.

"...Follow the directions and there is no problem. I wish I could remember how long I've used this, at LEAST 5 years...." Read more

"...The two filters are reasonably priced, set up was quick and easy with good instructions and secure packaging...." Read more

"Easy to install, fits right in under the dispenser part. It even seems to be getting her to drink more water." Read more

"...I decided to buy the filters because we have well water. It was easy to install and seemed to work great keeping the water clear, however, I..." Read more

100 customers mention "Water quality"48 positive52 negative

Customers have mixed opinions about the water quality. Some say it provides cleaner, fresher water for their pets and helps reduce TDS levels. Others report that the filter releases black particles into the water, leaving a cloudy gray residue in the stainless bowl.

"...NOT NOTICEABLE UNDER HIS THICK COAT UNTIL THEY HAD FORMED HORRIBLE, DARK SCABS...." Read more

"...The water is always clear and clean when you follow the directions of running water through it prior to installing it to the water dispenser...." Read more

"When I saw they arrived dirty, one of the black pieces fell out into the water, the water turning dark with the filter and unfortunately not reading..." Read more

"...It keeps the water fresh for pets and fits small, medium, and large sizes. I am impressed by PetSafe's established experience in this industry...." Read more

94 customers mention "Filter quality"64 positive30 negative

Customers have mixed opinions about the filter quality. Some find it great and keeps water clean, while others say it does a poor job of filtering water and is difficult to refill.

"...My dogs have not gotten sick and enjoy the water. They are very healthy. We live in Phoenix,AZ and need plenty of water during the hot months...." Read more

"...It filters the water nicely. However a few things to note. It does (for me) cause the bowl to not fill up with water...." Read more

"...water can't flow out of that particular hole, because THERE'S NO FILTER IN THAT HOLE!..." Read more

"Filter is great but the system i bought it for is not" Read more

71 customers mention "Value for money"22 positive49 negative

Customers have different views on the value for money of the water filter. Some find it reasonably priced and a great product that filters water for dogs. Others say it's not worth it when the whole point of the giant water container is to filter water.

"...Waste of money in the end. Just used our home filtered water." Read more

"...It's not worth it when the whole point of the giant water container is to not have to manually fill the bowl every time it's empty." Read more

"...The two filters are reasonably priced, set up was quick and easy with good instructions and secure packaging...." Read more

"...Not really recommended after several months of using." Read more

31 customers mention "Fit"16 positive15 negative

Customers have mixed opinions about the fit of the water filter. Some say it fits nicely in the new water dispenser and is perfect for larger breeds. Others mention it doesn't fit well in the dog water jug, doesn't fill the water bowl properly, and constantly falls off. The actual water bowl is too small for larger dogs, labs, and even their Jack Russell Terriers.

"...It keeps the water fresh for pets and fits small, medium, and large sizes. I am impressed by PetSafe's established experience in this industry...." Read more

"the actual water bowl is too small for my larger dog, lab and even my jack russell i think feels it is too small...." Read more

"Easy to install, fits right in under the dispenser part. It even seems to be getting her to drink more water." Read more

"A bit of a challenge to fit in, and the instructions did not mention about capping a port on the device base, or I missed it, and sometimes it had..." Read more

200 customers mention "Water flow"35 positive165 negative

Customers are unhappy with the water flow. They mention it stops dispensing water once it gets low, even if there is water in the bowl. This makes it difficult for the water to go through and causes the bowl not to fill up with water. It also causes the water to stagnate pretty quickly and the cats stop drinking it.

"...Sometimes, if the water level is about 1" or less it requires a tap to flow...." Read more

"...You may still run into an issue where it stops dispensing water even if there is water in the reservoir; this seems to be an issue with how the..." Read more

"...Which makes it very difficult for water to go through. One I saw the black tab over the opening, i removed it and have never had an issue since...." Read more

"...When I use this, the water bowl no longer refills as it empties and requires me to shake it for the water to start flowing...." Read more

DO NOT REMOVE THE BLACK RUBBER SEAL ON THE FILTER
4 out of 5 stars
DO NOT REMOVE THE BLACK RUBBER SEAL ON THE FILTER
I can't believe I need to explain this but if you've removed the rubber stopper at the top of the filter, you've successfully wasted your money. The rubber stopper is called a "check valve" or non-return valve. It's sole purpose is to make sure things can flow one way but not the other; in this case, so air can flow into the reservoir, but water can't flow out of that particular hole, because THERE'S NO FILTER IN THAT HOLE! If you've removed it, you may as well just not added the filter in the first place. If you look at Tony C's picture, he shows the small plastic cap you're supposed to uncap on the reservoir lid.You may still run into an issue where it stops dispensing water even if there is water in the reservoir; this seems to be an issue with how the reservoir is oriented and where the actual dispensing hole (the rod with the spring) aligns in the bowl itself. If yours stop dispensing water while it's still full, take note of how the "Petsafe" logo is aligned on top of the reservoir. Put the reservoir into the bowl so that it's aligned opposite to what it was before (i.e. if it reads "Petsafe" rotate the reservoir so that it reads "ǝɟɐsʇǝԀ" or vice versa)As for the filter review, it's alright so far. The entire reason I bought it was because the reservoir would have fruit flies in it when I'd go to refill and it smelled horrible from all my dog's slobber getting sucked back up into it. So I mainly bought it to keep the flies and slobber out of the reservoir, rather than filtering the water itself; to which it seems to do a good job of.Hopefully this has kept some of you from following bad advice and flushing your money down the drain.Edit: As for the carbon/charcoal leaking through the filter; activated carbon is harmless when consumed. In fact, if your pet was poisoned and your brought them to a vet, the vet would probably have them ingest activated carbon/charcoal to absorb the poison. Same thing for humans. Human water filters like Brita or in-fridge water filters can/do leak carbon as well. This is why they say to dump the first several glasses of water when installing a new filter in a fridge. It's not visually pleasing, but it is practically harmless. Do a google search for "water filter leaking carbon" and see for yourself.
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Top reviews from the United States

  • Reviewed in the United States on September 16, 2024
    We have been using these filters for years for our doodle and it’s been amazing. The water is always clear and clean when you follow the directions of running water through it prior to installing it to the water dispenser. We did have to remove the spring on the dispenser because it was preventing the water from flowing often, but the filters work just as intended!
  • Reviewed in the United States on January 1, 2020
    I have been using this waterer and filter for several years. I like it so much that I ordered a second one to have if this one develops an issue or they stop making them. After reading some of the reviews I think I should order more as it is the best system I have found. Follow the directions and there is no problem. I wish I could remember how long I've used this, at LEAST 5 years. Do be careful to get the cap on straight, I once got an extra shower when I thought it was tight but it wasn't. Sometimes, if the water level is about 1" or less it requires a tap to flow. My dog quickly learned to do this for himself,; hearing that reminds me to fill it! So, it works and is surprisingly durable.
    5 people found this helpful
    Report
  • Reviewed in the United States on July 1, 2022
    I can't believe I need to explain this but if you've removed the rubber stopper at the top of the filter, you've successfully wasted your money. The rubber stopper is called a "check valve" or non-return valve. It's sole purpose is to make sure things can flow one way but not the other; in this case, so air can flow into the reservoir, but water can't flow out of that particular hole, because THERE'S NO FILTER IN THAT HOLE! If you've removed it, you may as well just not added the filter in the first place. If you look at Tony C's picture, he shows the small plastic cap you're supposed to uncap on the reservoir lid.

    You may still run into an issue where it stops dispensing water even if there is water in the reservoir; this seems to be an issue with how the reservoir is oriented and where the actual dispensing hole (the rod with the spring) aligns in the bowl itself. If yours stop dispensing water while it's still full, take note of how the "Petsafe" logo is aligned on top of the reservoir. Put the reservoir into the bowl so that it's aligned opposite to what it was before (i.e. if it reads "Petsafe" rotate the reservoir so that it reads "ǝɟɐsʇǝԀ" or vice versa)

    As for the filter review, it's alright so far. The entire reason I bought it was because the reservoir would have fruit flies in it when I'd go to refill and it smelled horrible from all my dog's slobber getting sucked back up into it. So I mainly bought it to keep the flies and slobber out of the reservoir, rather than filtering the water itself; to which it seems to do a good job of.

    Hopefully this has kept some of you from following bad advice and flushing your money down the drain.

    Edit: As for the carbon/charcoal leaking through the filter; activated carbon is harmless when consumed. In fact, if your pet was poisoned and your brought them to a vet, the vet would probably have them ingest activated carbon/charcoal to absorb the poison. Same thing for humans. Human water filters like Brita or in-fridge water filters can/do leak carbon as well. This is why they say to dump the first several glasses of water when installing a new filter in a fridge. It's not visually pleasing, but it is practically harmless. Do a google search for "water filter leaking carbon" and see for yourself.
    Customer image
    4.0 out of 5 stars
    DO NOT REMOVE THE BLACK RUBBER SEAL ON THE FILTER

    Reviewed in the United States on July 1, 2022
    I can't believe I need to explain this but if you've removed the rubber stopper at the top of the filter, you've successfully wasted your money. The rubber stopper is called a "check valve" or non-return valve. It's sole purpose is to make sure things can flow one way but not the other; in this case, so air can flow into the reservoir, but water can't flow out of that particular hole, because THERE'S NO FILTER IN THAT HOLE! If you've removed it, you may as well just not added the filter in the first place. If you look at Tony C's picture, he shows the small plastic cap you're supposed to uncap on the reservoir lid.

    You may still run into an issue where it stops dispensing water even if there is water in the reservoir; this seems to be an issue with how the reservoir is oriented and where the actual dispensing hole (the rod with the spring) aligns in the bowl itself. If yours stop dispensing water while it's still full, take note of how the "Petsafe" logo is aligned on top of the reservoir. Put the reservoir into the bowl so that it's aligned opposite to what it was before (i.e. if it reads "Petsafe" rotate the reservoir so that it reads "ǝɟɐsʇǝԀ" or vice versa)

    As for the filter review, it's alright so far. The entire reason I bought it was because the reservoir would have fruit flies in it when I'd go to refill and it smelled horrible from all my dog's slobber getting sucked back up into it. So I mainly bought it to keep the flies and slobber out of the reservoir, rather than filtering the water itself; to which it seems to do a good job of.

    Hopefully this has kept some of you from following bad advice and flushing your money down the drain.

    Edit: As for the carbon/charcoal leaking through the filter; activated carbon is harmless when consumed. In fact, if your pet was poisoned and your brought them to a vet, the vet would probably have them ingest activated carbon/charcoal to absorb the poison. Same thing for humans. Human water filters like Brita or in-fridge water filters can/do leak carbon as well. This is why they say to dump the first several glasses of water when installing a new filter in a fridge. It's not visually pleasing, but it is practically harmless. Do a google search for "water filter leaking carbon" and see for yourself.
    Images in this review
    Customer image
    33 people found this helpful
    Report
  • Reviewed in the United States on May 28, 2024
    I bought the medium size water bottle and waited for the two charcoal filters to arrive. That day is today and so I filled up her Majesty's gravity waterer with distilled water after the easy and quick set up of the filter system. I set it down on the floor and waited because Ms Awesome Cat was napping. Well I didn't have to wait long. The cat woke up, and went straight to her new charcoal filtered watering system. She loves it, even chose it over her water fountain. It holds a LOT of water and you can clearly see how much is in the bottle. The two filters are reasonably priced, set up was quick and easy with good instructions and secure packaging. I'll keep her water fountain but will also maintain this well designed low tech waterer as a back up because no electricity needed.
    Customer image
    5.0 out of 5 stars
    Yay!

    Reviewed in the United States on May 28, 2024
    I bought the medium size water bottle and waited for the two charcoal filters to arrive. That day is today and so I filled up her Majesty's gravity waterer with distilled water after the easy and quick set up of the filter system. I set it down on the floor and waited because Ms Awesome Cat was napping. Well I didn't have to wait long. The cat woke up, and went straight to her new charcoal filtered watering system. She loves it, even chose it over her water fountain. It holds a LOT of water and you can clearly see how much is in the bottle. The two filters are reasonably priced, set up was quick and easy with good instructions and secure packaging. I'll keep her water fountain but will also maintain this well designed low tech waterer as a back up because no electricity needed.
    Images in this review
    Customer imageCustomer image
    One person found this helpful
    Report

Top reviews from other countries

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  • Lynda
    5.0 out of 5 stars Good
    Reviewed in Canada on January 11, 2025
    Seems to do a good job
  • NACHO
    5.0 out of 5 stars Lo que esperábamos!!!
    Reviewed in Mexico on March 11, 2020
    Muy buen producto funcionamiento y de buena calidad.
    Customer image
    NACHO
    5.0 out of 5 stars
    Lo que esperábamos!!!

    Reviewed in Mexico on March 11, 2020
    Muy buen producto funcionamiento y de buena calidad.
    Images in this review
    Customer image
  • VL
    4.0 out of 5 stars Works as described. Ignore all the people who are incapable of reading a 3-step set of instructions.
    Reviewed in Canada on August 11, 2021
    Does what it says it does. All the problems people are describing are due to not reading the instructions on the back of the box. There are only 3 steps. I'm not sure why this is so complicated.

    "No water is coming through, I have to keep shaking it! OMG!" (Step 1 of instructions: open the little black cap. Water flows freely.)

    "There are little black particles in the water! My pet is going to die! OMG!" (Step 2, 3 of instructions: rinse the filter thoroughly to wash away loose charcoal particles. No more black particles.)

    I docked one star because you do need to make sure you rinse the filter thoroughly before first use. Otherwise you do get black particles during the first little while but it disappears quickly if you keep rinsing and emptying. Also, it's activated charcoal, people. A few tiny particles isn't going to hurt your pet.
  • Cliente de Amazon
    3.0 out of 5 stars Se atasca la salida de agua
    Reviewed in Mexico on April 12, 2021
    Usé el bebedero durante varios meses sin el filtro y funcionaba perfectamente. Cuando compré el filtro y se lo puse, el agua en ciertos momentos deja de salir hasta que manualmente agitas el bebedero y el agua vuelve a salir. De alguna manera el filtro hace que la válvula del agua se atasque.
    Tengo dos bebederos y en los dos pasa lo mismo
  • rnchgrl
    5.0 out of 5 stars Great filters
    Reviewed in Canada on June 13, 2024
    I know there were a lot of reviews hating on the air lock. If you want to fix the air lock problem, use a very small hole punch to put hole in the rubber gasket at the top. I used the smallest leather punch I had. But, I don't do that anymore. I actually like it. My gsd and labs are messy drinkers and the air lock means less water on the floor. All I have to do is jostle the waterer and it refills.