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Supercapitalism: The Transformation of Business, Democracy and Everyday Life Kindle Edition
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Roughly between 1945 and 1975, America struck a remarkable accommodation between capitalism and democracy. It combined a hugely productive economic system with a broadly responsive and widely admired political system. America in those years achieved its highest degree of income equality (since measurements have been available). It generated a larger proportion of good-paying jobs than before or since, and more economic security than ever for more of its people. Perhaps not coincidentally, in those years Americans also expressed high confidence in democracy and trust in government, both of which sharply declined in subsequent years.[1] That singular success and that powerful promise extended the moral authority of the American system throughout the world. In contrast to Soviet communism, America became an exemplar of both political freedom and suburban middle-class affluence.
The economy was based on mass production. Mass production was profitable because a large middle class had enough money to purchase what could be mass-produced. The middle class had the money because the profits from mass production were divided up between the giant corporations and their suppliers, retailers, and employees. The bargaining power of these latter groups was enhanced and enforced by government action. Almost a third of the workforce belonged to a labor union. Economic benefits were also spread across the nation—to farmers, veterans, smaller towns, and small businesses—through regulation (of railroads, telephones, utilities, and energy supplies) and subsidy (price supports, highways, federal loans). Thus did democracy offset the economic power of large-scale production and widely disperse its benefits.
But it was not quite a golden age. Women and minorities still struggled for political equality and economic opportunity. Much of the nation’s poverty was hidden away in rural hollows or black ghettos. Foreign policy, ostensibly shaped by the perceived threat of Soviet communism, all too frequently pandered to the needs of large American firms for cheap raw materials abroad, such as bananas, tin, and oil. Civil liberties were imperiled during Senator Joe McCarthy’s anti-communist witch hunt. Much of American life was monotonous, conformist, and deadly dull. And yet for all its shortcomings, democratic capitalism seemed to be working remarkably well, and on the way to working even better.
In order to understand what happened to the Not Quite Golden Age, we first need to understand how it came about.
The evolution began as the nineteenth century ended, when large corporations posed a profound challenge to American democracy. They brought a new level of prosperity to the nation but also sweatshops, child labor, and unsafe working conditions, and they monopolized whole industries. The unprecedented economic power of these giant companies made them politically unaccountable. America groped for a way to respond.
It started with outsized personalities whose footprints are still visible—J. P. Morgan, a banker’s son who sold stocks for the railroads, engineered a huge rail combination, and became a wealthy financier (J. P. Morgan and Sons, which evolved into today’s Morgan Stanley); Andrew Carnegie, who began as a telephone clerk, rose to the presidency of the Pennsylvania Railroad, and then made a fortune as a steel magnate (Carnegie Steel); John D. Rockefeller, who started as a bookkeeper in Cleveland, bought his first oil refinery in 1862, cornered the oil market in the 1890s with his Standard Oil Company (whose descendant is ExxonMobil), and then moved into coal, iron, shipping, copper, and banking (Chase Manhattan); and, subsequently, Henry Ford.
With these men and others like them flowed a stream of new inventions—steam engines, railway locomotives, the telegraph, electric turbines, internal combustion engines, and iron and steel machinery with interchangeable parts—that allowed all sorts of things to be made and shipped in very large volume. Costs could be spread over so many units that each single one was cheap to produce. Procter & Gamble devised a new machine for mass-producing Ivory soap. Diamond Match used a machine that made and boxed matches by the billions. A cigarette-making machine invented in 1881 was so productive that just fifteen of them satisfied America’s annual demand for cigarettes. Standard Oil, American Sugar Refining, International Harvester, and Carnegie Steel, among others, gained unprecedented efficiencies through giant furnaces, whirling centrifuges, converters, and rolling and finishing equipment.
Productivity surged. While the typical American worker in the early 1800s had produced a tiny .3 percent more each year (seeding and harvesting crops, logging, fishing, or applying his craft with hand tools), by the last decades of the century his productivity was rising at six times that rate.[2] Output also exploded. Iron production doubled in just a few years; steel production multiplied twenty-fold.[3] Railroad and telegraph networks expanded in tandem. Fast, regular, and reliable transportation and communication brought raw materials from far corners of the country into factories and sent finished goods out to wholesalers and retailers all over the nation.
An economic revolution on this scale inevitably had large social consequence. Supply outran demand, leading to a severe depression that jolted much of Europe and America in 1873. Another depression in the summer of 1893 impoverished thousands of farmers, closed banks, and left more than a quarter of America’s unskilled urban workforce unemployed. A growing chorus of socialists in Europe and America proclaimed the imminent collapse of capitalism. A swelling cadre of western populists in deepening debt to eastern bankers demanded that currencies be converted from gold to silver. With silver far more abundant than gold, this would inflate currency values and thereby shrink the debts. Manufacturers on both sides of the Atlantic wanted higher tariffs to protect themselves from foreign imports. (Only Britain, whose advanced manufacturers were the primary beneficiaries of free trade, declined to raise its tariffs, resulting in what were seen there as German and American “economic invasions.”)[4]
Hundreds of thousands of people moved from farms to factories. In 1870, fewer than 8 percent of America’s adult population worked in a mill and only one in five lived in a place with 8,000 or more inhabitants; a half century later, almost a third were in factories and almost a half lived in cities. During this tumultuous span of time, New York City’s population swelled fourfold; Chicago became ten times its former size. In the 1870s, 280,000 immigrants entered the United States each year. In the 1880s, 5.5 million came; in the 1890s, another 4 million. By the first decade of the twentieth century, the flow of immigrants, most of them destitute when they arrived, rose to a million a year. According to a 1908 government study, almost three-fifths of the wage earners in principal branches of American industry had been born abroad.[5] Immigrants then constituted a higher percentage of the total American workforce than they would a hundred years hence.
As America and every other manufacturing nation began scouring more backward regions of the globe for potential markets, the term “imperialism” entered common speech. Teddy Roosevelt asserted America’s imperial destiny in Latin America.“Territorial expansion,” explained an official of the United States State Department in 1900, “is but the by-product of the expansion of commerce.”[6] Britain and Germany equated their economic prowess with their nations’ global spheres of influence. The British economist J. A. Hobson dourly predicted the logical end-point of such competition: Businessmen, he warned, opt for war when they have exhausted their home markets. Like John Maynard Keynes three decades later, Hobson urged instead that advanced nations increase their domestic markets by making more of their citizens rich enough to buy domestically produced goods. “If apportionment of incomes were such as to evoke no excessive saving, full constant employment for capital and labor would be furnished at home.”[7] But the world war Hobson feared would occur before enough citizens had the wherewithal to buy a substantial portion of what they produced.
In the first decades of the twentieth century, productivity again surged. Sweatshops and mills were replaced by large manufacturing plants, inspired by Frederick Winslow Taylor’s new theories of “scientific management,” which broke down every factory job into highly specialized and repetitive steps. Henry Ford’s assembly line became the model. Not only could workers positioned along the line produce more cars in a shorter time but production could be concentrated in a few giant factories and materials could be bought in bulk at great savings. In 1909, Ford produced 10,607 cars; in 1913, 168,000; the following year, 248,000. By the beginning of World War I, much of American industry had consolidated into giant firms whose names became almost synonymous with America—Ford Motor, U.S. Steel, American Telephone & Telegraph, United States Rubber, National Biscuit, American Can, the Aluminum Company of America, General Electric, General Motors, and Rockefeller’s Standard Oil.
The size of such enterprises became an almost impregnable barrier to entry. They dominated the American, and much of the world’s, economy for most of the twentieth century. Of the Fortune 500 largest corporations in 1994, more than half were founded between 1880 and 1930.[8] A far smaller portion was founded during the long stable period between 1945 and 1975, an important fact to bear in mind as the story unfolds.
Notes
[1] The most useful polling series of American attitudes toward government is The American National Election Studies, undertaken by the University of Michigan. It can be found at http://www.umich.edu/~nes/nesguide/toptable/tab5.
[2] Figures from Simon Kuznets, Economic Growth and Structure (New York: W. W. Norton, 1965), pp. 305-27.
[3] Figures from U.S. Bureau of the Census, Historical Statistics of the United States: Colonial Times to 1970 (Washington, D.C.: U.S. Government Printing Office, 1975), Vol. I, pp. 201-2, 224.
[4] At the end of the nineteenth century, British citizens were treated to a series of lurid accounts of German and American economic onslaught and baleful consequences for Britain. Among them were E. E. Williams, Made in Germany (London: William Heinemann, 1896), and Frederick McKenzie, American Invaders (London: G. Richards, 1902). In form and substance, this literature bore remarkable resemblance to accounts of Japanese "invasions" offered American readers a century later.
[5] Figures from Jerehmiah Jenks and Jett Lauck, The Immigration Problem (New York: Funk & Wagnalls, 1926), p. 148.
[6] Cited in W.A. Williams, The Tragedy of American Diplomacy (Cleveland: World, 1959), p. 44.
[7] J. A. Hobson, Imperialism (London: J. Nisbet, 1902), p. 112.
[8] Selected from Harris Corporations, "Founding Dates of the 1994 Fortune U.S. Companies," Business History Review 70 (Spring 1996), p. 69-90.
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About the author

Robert is the Chancellor’s Professor of Public Policy at the University of California, Berkeley, and Senior Fellow at the Blum Center for Developing Economies. He has served in three national administrations, including as Secretary of Labor in the Clinton administration. Time Magazine named Robert one of the ten most effective cabinet secretaries of the twentieth century.
Robert is also the co-founder of Inequality Media, a nonpartisan digital media company dedicated to informing and engaging the public about inequality and imbalance of power.
Robert has written 18 books, including the best sellers Aftershock, The Common Good, and Saving Capitalism. His articles have appeared in The New York Times, The Washington Post, The Wall Street Journal, The New Yorker, and The Atlantic. Robert is also a founding editor of the American Prospect magazine and Chairman of Common Cause.
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Customers find the book informative and well-researched, with one customer noting its exceptional presentation of complicated economic matters.
"...Indeed, this is a fantastic book by an extremely smart and experienced liberal. I would recommend it highly to anyone...." Read more
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- Reviewed in the United States on July 28, 2009With efforts toward health-care reform in progress as this review is being done, the book, "Supercapitalism" would seem to cast light on the relationship between modern, globalized American capitalism and American democracy, and how these two intertwine in the health-care reform efforts.
For this reason, if no other, I think this makes the book a good read.
Reich begins his book by reminding us that capitalism has triumphed over communism/socialism worldwide. Giving capitalism its well-deserved due, he tells us that "Capitalism's role is to enlarge the economic pie." On the other hand, he tells us that "How slices are divided...is up to society to decide. This is the role we assign to democracy."
But an important point that he makes repeatedly in the book is that the relationship between capitalism and democracy has evolved significantly over the past 30-40 years, saying that "Capitalism has become more responsive to what we want as individual purchasers of goods, but democracy has become less responsive to what we want together as citizens." Supercapitalism, he would argue, has been responsible for the soaring stock markets, increased profits of giant corporations, shrinking of labor unions, and increased influence of lobbyists in Washington. In the process, it replaced democratic capitalism, and there simply is no hope at all to return to the democratic capitalism of the `50's and `60's. No, we are left with the situation where "The purpose of companies is to play the economic game as aggressively as possible. The challenge of us as citizens is to stop them from setting the rules."
See what I mean about the book being relevant to the current discussions about health-care reform in the country? What he is saying, I think, is that the doctors, hospitals, insurance companies and others with a stake in the outcome of health reform can be predicted to exhibit ruthless self-interest. That is what they are all about, by definition. But it is still up to us, as citizens, somehow, under our rights in a democracy, to move toward a health care system that is for our common good, whether the various companies and other entities like this or not. But - and here, perhaps, is the crux of the argument -- we are also the collective stockholders and consumers who hold most of the cards. And it is not easy for us to move in directions that may be against OUR self-interests. Whether we want to admit it or not, we "tend" to want to get the best return for our investments, while we "tend" to want to get the best bang for our buck when we shop.
Back to the book, Reich gives us a chapter on the history of government regulation and how it has tried to "ensure that capitalism served the people." And he tells us that up through the 1950's the U.S. was not much of a trading nation. No, it was America's foreign policy, principally the war in Viet Nam, that "created new opportunities for American corporations."
And here we come to the gist of what he has to say in the book: New transportation and communication technologies changed the rules for the big corporations. This was the basis of supercapitalism. No longer could these big corporations be assured to stay in power. They could be overthrown swiftly and completely by a smaller rival, using the latest tools available. And it was easier to enter the marketplace. Suddenly, there were more car companies, television stations, airlines, chain stores, etc. Wal-Mart and the Internet emerged. "All across the American economy, the power of large corporations to set prices had suddenly declined," says Reich. Capitalism was more and more dependent on the demands and whims of investors and consumers, at the expense of individual citizens. The rise of the mutual fund industry empowered individual investors; the spread of malls and big-box stores empowered individual consumers. So, by the late 1970's "a fundamental change has occurred in democratic capitalism in America....Power has shifted to consumers and investors." Competition had reached all time heights. It was fierce.
The good news was that the nation's Gross National Product essentially tripled in the `70's, and the DOW went from 1,000 in 1972 to 11,000 in 1999. Productivity soared and, clearly, Americans were materially better off than before. Cheap imports added to consumer confidence. But there was bad news, as well: Companies closed and factories disappeared. Masses of workers were laid off and/or redeployed. Union membership declined, as did economic security. The spread between average worker wages and the salaries of company CEOs widened spectacularly. The rich got richer, and the super rich did even better. It was all part of the new supercapitalism.
Per Reich, greed is not at fault, nor are the super rich, under supercapitalism. Nor are the companies, themselves. The enemy is, of course, us. As the primary investors and consumers, we hold the cards under supercapitalism, not the companies or the CEOs. They perform as we demand. They succeed or fail, depending on whether we buy their stock and/or buy their products. And, in general, we don't care where things are made or who makes it. We encourage globalization and its goal to reduce costs. We do this, again, by our support, or lack of support, of stocks and products. We act collectively, by default. And, we act without a great deal of individual exposure or identification.
Reich says that the whole world is embracing supercapitalism, in one form or the other. China, he says, "is surging toward supercapitalism with no democracy at all...."
But back to the U.S., he tells us of the growth of lobbyists in Washington over the past 30-40 years. In 1950, he says, there were fewer than 100. By the late `70's, there were more than 5,000, and by the late `90's things really took off. By the end of the decade, "more than 500 American companies maintained offices in Washington D.C., and employed some 61,000 lobbyists...." The reason? "...the demands of corporations seeking to influence the policy process had grown as competition among them has intensified." The corporations would seem to have no choice. Again, because investors and consumers hold most of the cards, any advantage in government policy can be the reason for success or failure. Unfortunately, per Reich, "The result is a broader form of corruption." Companies will do just about anything to gain an advantage. Also unfortunately, per Reich, "Our voices as citizens...are being drowned out."
And, per the author, this "is not the way capitalism and democracy must evolve." The question, however, is who is to balance the new order...and how? What needs to be done, he says, is "to separate capitalism from democracy and guard the border between them." And, in many ways, this is where the author really gets interesting. He does not expect the companies, themselves, to agree to or abide with this solution. No, he says "companies under supercapitalism no longer have the discretion to be virtuous....(and).... Most consumers want good deals, period." And forget about asking corporations to do good things voluntarily. Why should stockholders want a company to donate millions of dollars for some good cause, for example, at the expense of using that money to increase profits?
So, what needs to be done? Says Reich, "The most effective thing reformers can do is to reduce the effects of corporate money on politics and enhance the voices of citizens." This populist view means that somehow, as citizens, we need to stop companies from corrupting democracy in their self-interest. And some things that government can do to accomplish this include:
* Improve our education system
* Provide a more progressive tax system
* Decouple health care from employment
* End big contributions by lobbyists to political candidates or campaigns
* Understand that corporations under supercapitalism are not interested in the public good and should not be
* Abolish corporate income tax and treat income as personal income of shareholders
To end with a word on the health-care reform debate, Reich clearly is in favor of removing the burden of companies to provide health care insurance to employees. As such, he would seem to be favoring a single-payer or public option system, with government setting the rules of the game. How he would propose to pay for such and/or what tax incentives or options he would offer to offset health care insurance premiums, I don't find in the book. What I do find, for the last time, is a sound theory that corporations/companies and lobbyists and politicians who are bound to them should never again be expected to provide, against their self-interests, for the public good.
I enjoyed the book, found it a smooth read, and highly recommend it to others.
- Reviewed in the United States on October 30, 2007I bought this book because I heard it described on the radio (NPR, no less) in a way that made it sound like the dumbest book of the decade. It turns out that it was the summary, and not the book, that was dumb. Indeed, this is a fantastic book by an extremely smart and experienced liberal. I would recommend it highly to anyone.
A clue that there's something interesting here is that here a liberal is arguing (among other great arguments) that the corporate income tax ought to be abolished (shareholders should pay that tax instead), and that corporations should not be giving health benefits to workers (the tax benefit is a huge skew to the economy, producing an inefficient and ineffective national health care system, costing close to $140 billion a year). Both sensible proposals signal that Reich is thinking, not simply rehearsing. And thought from a person as experienced as Reich, a Professor at Berkeley and Labor Secretary under Clinton, is critical to achieving the reform we need.
But the book should be on a required reading list for "corruption" because of the place corruption has in the argument. The basic arc of the argument is to first describe what Reich calls the "Not Quite Golden Age" in America, roughly the first half of the last century, when barriers to competition meant capitalism was relatively rich and big. Oligopoly defined the period; cooperation among big guys was the consequence.
This relatively quiet period for competition had some interesting consequences. (Big) business could afford to do socially helpful things (health care, etc.). Government could lean on them, and it was possible, because of the implicit protection of relatively weak competition, for them to give the government what it wanted.
We've now left the NQGA, Reich says, and entered a period of Supercapitalism -- a time when competition has grown dramatically, and when half of us (meaning half of each of us, or at least half) more effectively demand lower prices in the product and service market place and higher returns in the investment market place. This hyper competition is forcing extraordinary rationalization in both markets. Wal-Marts and an exploding stock market are the consequence. The half of us that lives in the product/service and investment markets have been rewarded by this competition. Supercapitalism is producing super-efficiency, at least here.
The problem, from Reich's (and my) perspective, is that the other half of us - the part that thinks not as an actor in a market, but as a citizen - has atrophied. That is, the half of us (again, of each of us - Reich's point is that each of us has these two parts) that demands that government set sensible and efficient limits on private action has atrophied. Deep skepticism about government has made most of us turn away from it as a tool of sensible policy making. We instead (and this is a truly brilliant part of the book) turn to corporations to make good policy in government's stead. We push for "corporate social responsibility" and praise corporations who agree to do the "good" thing, imagining that this means something other than the "money making" thing. This, Reich says, is "politics diverted" - trusting companies to do good policy rather than getting government to set good policy, imagining "corporate social responsibility" will produce something different from corporations maximizing profits.
This is a critically important point for people to get -- and one that many good thinking souls don't yet agree with. We need to understand the nature of the corporation -- to make money -- and come to love it, and yet, to keep it in its proper place, just as you can love a tiger, but know that it's not the sort of thing that should play with your kid. Corporations are not more efficient governments. They are instead increasingly efficient money making machines. And while there's nothing at all wrong with money making machines -- indeed, wealth and growth depends upon them -- there is something fundamentally wrong with trusting these machines to restrain the drive for profits in the name of doing the right thing. The cushion that enabled that in the past (relatively limited competition) is gone. The job of GM is even more now to make money for GM.
Recognizing this point forces you to recognize how important it is that we make government work. It is government's job to set the appropriate limits on corporations (and individuals) so that when corporations and individuals pursue their self-interest, they will not harm a public interest. If government were doing that sensibly, it would force carbon producers to internalize the negative externality of carbon (something our current government doesn't do), just as it would force those who benefit from creative work to internalize the positive externality of creativity (something our current government is obsessed with doing).
And this leads to the link with the work on corruption: for notice (surprise!, surprise!), government is pretty good at forcing internalization when it benefits strong special interests (again, copyright), and not when it harms strong special interests (again, carbon). Here, and in a million contexts, the government is coopted by the powerful influence of powerful interests. Reich points to the obvious and well known examples of money buying (indirectly) influence. He also points nicely to the "corruption of knowledge" as he calls it, coming from corruption policy analysis. Nothing gets fixed till we fix these corruptions, powerfully identified in this very clearly and beautifully written book.
[Criticism? Only one small nit: Reich works hard to argue that we should not think of the corporation as a person. Corporations have no "corporeal form," he argues. A corporation instead is just a legal form for the activity of people. The law should therefore focus on those people, and not on this corporation. The corporation should therefore have no rights. It should also have no "corporate" responsibility. The only rights and responsibilities here are rights and responsibilities of people.
I agree that in lots of cases, the law should focus on the people, and not the corporation. But I reach that conclusion based upon the utility of focusing upon the people inside a corporation rather than upon the entity itself. In my view, however, there are times when it does make sense to think about the corporation as an entity and to allocate responsibility in that way. Reich concedes as much when it is civil liability at stake. But focusing on the non-thingness of a corporation, he rejects criminal liability for the corporation. I reject a thingness theory of criminal responsibility. My view is informed by the work of (in my view) one of the most brilliant members of the legal academy, Meir Dan-Cohen. His work is not online (not brilliant), but see, e.g., his Freedoms of Collective Speech, 79 Cal. L. Rev. 1229 (1991). ]
Top reviews from other countries
- Luc REYNAERTReviewed in the United Kingdom on November 5, 2009
5.0 out of 5 stars Where are the customers?
Capitalism's role is to enlarge the economic pie, while democracy's role is to decide how the pie is divided.
For Robert Reich, we are now in the era of supercapitalism, which is overrunning democracy.
Supercapitalism
Supercapitalism is the intensifying competition among corporations for consumers (revenues, market share) and investors (higher share prices). It constitutes an attack on real (not corporate) democracy through the large amounts of money those corporations spend on political campaigns, lobbyists, lawyers, public-relations professionals and not so integer `experts' (`Scruples can be purchased if the price is right') in order to influence (inter)national legislation and get a competitive advantage in their relentless pursuit of profits.
Social implications
In their search of consumers and investors, companies have to offer the `best' prices and the highest possible profit (growth). But to do that, they have to cut costs (jobs, wages, national and international outsourcing).
The results of these business practices are unstable jobs and lower salaries, a less reliable social safety net, too expensive healthcare coverage, less or no environmental protection, trampled human rights and a widening chasm between the haves (top executives, investors) and the have-nots.
No link between capitalism and democracy
China has shown that there is no link between political (democracy) and economic (capitalism, markets) freedom.
Democratic capitalism can easily be turned into an authoritarian variant.
Remedies
To cure the symptoms of supercapitalism, unemployment insurance should be extended. International treaties should require all participating nations to establish minimum wages, good education for all, a progressive tax system and universal health coverage.
But, in order to root supercapitalism out, corporate campaign contributions should be drastically limited or simply forbidden.
As R. Reich rightly states, `corporations have no right or responsibilities or a legislative role in State matters, but only people.'
Ultimately, when all the costs will be cut, where will be the consumers? Those living on food stamps?
Robert Reich's book is a must read for all those who want to understand the world we live in.
- Yasar Erdi SasmazReviewed in Canada on March 20, 2024
5.0 out of 5 stars Good
Good
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Guillaume BersacReviewed in France on January 6, 2016
5.0 out of 5 stars Instuctif
L'auteur parviens à décrire comment les mécanismes du capitalisme moderne se sont imposé au monde de façon très accessible. Donc je le recommande.
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Florentin BlancReviewed in France on February 7, 2009
5.0 out of 5 stars Enfin un livre vraiment intelligent
Le premier livre intelligent que je lis depuis des années sur l'économie, la société et la politique contemporaines. Un antidote aux idées toutes faites.
- @iGlinavosReviewed in the United Kingdom on May 7, 2011
4.0 out of 5 stars Great ideas, great presentation, underdeveloped argument
The main idea in this book is that capitalism has morphed into 'supercapitalism' that has engulfed democracy. The reason for this according to Reich is that the incentives of the market are such that the pursuit of profit empowers investors and consumers as opposed to citizens. As the market caters to the needs of investors/consumers, it undercaters for public goods. These public goods can only be identified via the demcoratic process, but this process has become corrupted as more and more money pours into the system to make political platforms consistent with market needs.
So far so good. Reich expresses well what many others have discovered.
The problem with the book and the argument however is that it seriously underplays the role of ideas and ideology. For Reich, emphasis on ideas is an academic's obsession. I disagree. Reich finds that supercapitalism empowers consumers, but does not discuss the comprehensive manipulation of consumer desires via advertising and marketing. Reich suggests that investors are all powerful because they have a lot of choice and the ability to move their money around. Choice and ability they have, but this does not equate to power. How often have we heard discussions lamenting poor corporate governance as a result of poor involvment of investors (say pension funds) in corporate decision making. This issue is also left unexplored.
Finally, Reich's proposals for exiting this problem and reinvigorating democracy seem incomplete. I guess they are better developed in other publications. The book however would be better if the key idea (that democracy needs to bring capitalism back under its control) was more fully developed.
In summary, a useful and thought-provoking book, but more an identification of a problem, rather a pathway to solutions.