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Name: Telling Ain't Training, 2nd edition: Updated, Expanded, Enhanced: Stolovitch, Harold D., Keeps, Erica J.: 9781562867010: Amazon.com: Books
Price: 33.59 USD
Availability: InStock
Rating: 4.6 (430 reviews)

Telling Ain't Training, 2nd edition: Updated, Expanded, Enhanced Paperback – Enhanced, June 1, 2011

by Harold D. Stolovitch (Author), Erica J. Keeps (Author)

430 ratings

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The foundational and go-to book for anyone who does training in the talent development field.

A must have for trainers... Telling Ain't Training is an essential book for all learning and development professionals. When the first edition of Telling Ain't Training was published in 2002, its practical, learner-focused approach quickly became a favorite with learning and development professionals, as well as school teachers, parents, professors, and anyone else who trains, educates, or instructs. Chock-full of myth-busting research and ready-to-use tools, always delivered in a lighthearted and entertaining style, Telling Ain't Training set new standards for the training industry.

That's a tough act to follow, but the long-awaited new edition of Telling Ain't Training does not disappoint. While it has been updated, expanded and enhanced to reflect almost a decade of progress, fans of the original Telling Ain't Training will be relieved to find that its lively, user-friendly tone has been carefully preserved. In fact, this is a book that faithfully practices what it preaches, engaging the reader from page one and immediately involving them in the first of many try-it-yourself exercises that teach trainers how to avoid telling in favor of more interactive training.

This substantially heftier edition covers everything you must know to be a better trainer, plus:

Extensive new chapters covering technology and e-learning
More methods for creating terrific learner-centered training sessions
Expanded evidence and research to support its approach to adult learning
Ways to retrofit your existing training programs and materials
Even more in-depth explanations of how the basic principles of adult learning apply
An extensive index to make the book more referenceable
Additional tools, charts, exercises, illustrations, quizzes, and activities to involve learners.

Editorial Reviews

About the Author

Harold D. Stolovitch, CPT, is a graduate of both McGill University in Canada and Indiana University in the United States where he completed a doctorate and postdoctoral work in instructional systems technology. With one foot solidly grounded in the academic world and the other in the workplace, he has conducted a large number of research studies and practical projects always aimed at achieving high learning and performance results.

In addition to creating countless instructional materials for a broad range of work settings, Stolovitch has authored more than 300 articles, research reports, book chapters, and books. He is a past president of the International Society for Performance Improvement (ISPI), former editor of thePerformance Improvement Journal, and editorial board member of several human resource and performance technology journals.

He has won numerous awards throughout his 40-year career, including the Thomas F. Gilbert Award for Distinguished Professional Achievement, ISPI's highest honor; Member-for-Life, the President's Award for Lifetime Achievements from the Canadian Society for Training and Development, their highest honor; and in 2004, he and his team won the ASTD Outstanding Research Award for their work on Incentives, Motivation, and Workplace Performance.

Stolovitch is an emeritus professor, Université de Montréal, where he headed the instructional and performance technology graduate programs and was the School of Educational Sciences associate dean of research. He is also a former Distinguished Visiting Scholar and clinical professor of human performance at work, University of Southern California. Stolovitch is a principal of HSA Learning & Performance Solutions LLC.

Erica J. Keeps, CPT, holds a master's degree in educational psychology from Wayne State University, Detroit, and a bachelor's degree from the University of Michigan, where she later became a faculty member in the Graduate Business School Executive Education Center.

Her 40-year professional career has included training management positions with J.L. Hudson Co. and Allied Supermarkets and senior-level learning and performance consultant positions with a wide variety of organizations. Keeps has not only produced and supervised the production of numerous instructional materials and performance management systems, but has also published extensively on improving workplace learning and performance. She has provided staff development for instructional designers, training administrators, and performance consultants. Keeps has been acknowledged by many learning and performance leaders as a caring mentor and major influence in their careers.

She is a former executive board member of the ISPI; a past president of the Michigan Chapter of ISPI; and a Member-for-Life of the Michigan, Montreal, and Los Angeles ISPI chapters. Among her many awards for outstanding contributions to instructional and performance technology is ISPI's Distinguished Service Award for her extensive leadership roles. Keeps is the managing director and a principal of HSA Learning & Performance Solutions LLC.

Product details

ASIN ‏ : ‎ 1562867016
Publisher ‏ : ‎ Association for Talent Development; 2nd edition (June 1, 2011)
Language ‏ : ‎ English
Paperback ‏ : ‎ 312 pages
ISBN-10 ‏ : ‎ 9781562867010
ISBN-13 ‏ : ‎ 978-1562867010
Item Weight ‏ : ‎ 1.45 pounds
Dimensions ‏ : ‎ 7.14 x 0.79 x 10.08 inches

Best Sellers Rank: #125,063 in Books (See Top 100 in Books)
- #86 in Leadership Training
- #179 in Human Resources & Personnel Management (Books)
- #1,734 in Leadership & Motivation

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Harold D. Stolovitch
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Known as “the Ain’t book series authors,” Harold D. Stolovitch, CPT, and Erica J. Keeps, CPT, co-wrote Telling Ain’t Training, Training Ain’t Performance, and their companion field guides. They were also the co-editors for the first two editions of the Handbook of Performance Technology, the major reference work in the field. Together they have devoted 90-plus years to making workplace learning more effective and enjoyable.
As the principals of HSA Learning & Performance Solutions, they specialize in the design and development of learning and human performance systems across a wide range of organizations, such as GM, Chrysler, Toyota, BOMI (Building Owners and Managers Institute International), Bank of Montreal, Prudential, Hewlett-Packard, Canadian Pacific Railway, CDW, the Canadian Navy, the USDA, WW (Weight Watchers International), Century 21, Cisco Systems, AT&T, Forcepoint, Chevron, and Sanofi Pasteur as well as the military and health and governmental agencies. They also conduct workshops internationally on training delivery, instructional design, and performance consulting.
Harold holds a bachelor’s degree and Certificate of Graduate Studies from McGill University in Canada and a PhD in Instructional Systems Technology from Indiana University and has conducted extensive research in the field. He has developed countless instructional materials and authored more than 300 articles, reports, book chapters, and books. Harold has won numerous awards and is a Professor Emeritus at the Université de Montréal.
Erica holds a Bachelor’s degree from the University of Michigan and a Master’s degree in Educational Psychology from Wayne State University. Her career has included senior-level learning and performance positions with a variety of organizations. She has produced and managed the production of hundreds of instructional materials and performance management systems. Erica has also published extensively in the fields of workplace learning and performance.
This husband and wife team of nearly 40 years currently resides in Los Angeles, California, with their canine companion, Buttercup.
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Erica J. Keeps
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Customers find the book provides a very in-depth look at learning and training, with one noting its good balance of instruction and examples. Moreover, the book is easy to read and comprehend, written in a conversational style, and customers find it enjoyable. Additionally, they appreciate its value for money, with one mentioning it helps save companies time and money.

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Teaching resource Readability Enjoyment Value for money Ease of access

51 customers mention "Teaching resource"51 positive0 negative

Customers find this book to be an excellent teaching resource, providing a very in-depth look at learning and training, with one customer noting its good balance of instruction and examples.

"...training professionals to develop solid training strategies which help learners, make training more interesting, and help save companies time and..." Read more

"...It contains many important examples and instruction on how to become a more effective trainer...." Read more

"...It stepped me through everything I needed to know to create a solid training plan and accompanying material...." Read more

"...language, and easy-to-understand chapters make the theories contained within the chapters, well, easy to understand...." Read more

36 customers mention "Readability"33 positive3 negative

Customers find the book easy to read and comprehend, with a conversational writing style that simplifies the subject matter, making it a must-read for trainers.

"...It is actually fun to read and the authors clearly practice what they preach. I had a hard time putting the thing down." Read more

"...The conversational language, and easy-to-understand chapters make the theories contained within the chapters, well, easy to understand...." Read more

"...This book took all the trainings and made them make sense...." Read more

"...I highly recommend as it is an easy read and very engaging." Read more

4 customers mention "Enjoyment"4 positive0 negative

Customers find the book enjoyable, with one mentioning that the session was much more lively.

"...The session was much more lively and the group walked away remembering the core principles of the session, and are currently changing their..." Read more

"...I LOVE the way it's written - interactive, engaging, and well-researched...." Read more

"...training, based on current research and still be readable and enjoyable...." Read more

"...Fun,easy,educational reading. Not your typical boring academic read." Read more

4 customers mention "Value for money"4 positive0 negative

Customers find the book worth the money, with one mentioning it helps save companies time and resources.

"...So is it worth it to buy? While I have accumulated many different books about training, this is one I am keeping by my side through thick and thin...." Read more

"...Chapter 6 alone is worth the price of admission. Reading this book does not make training or teaching any easier...." Read more

"...no formal education and very little experiece, that alone was worth the money." Read more

"Reading this book was well worth my time. The authors present academic concepts in plain english...." Read more

3 customers mention "Ease of access"3 positive0 negative

Customers find the book easy to access.

"...It is easy reading and even easier and fun in application of its concepts...." Read more

"...Fun,easy,educational reading. Not your typical boring academic read." Read more

"A desktop tool, for easy access and reference guide." Read more

Top reviews from the United States

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Brian Newman
Critical Grad Review
Reviewed in the United States on March 16, 2013
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As a student pursuing an advanced degree in training and development, I make it a point to put my hands on as many training books as possible. In doing so, I often find that I pick up books that are dry on delivery and could probably be summarized in far fewer pages than what they are worth. Fortunately, Telling Ain't Training is not one of those books. Despite the fact that some of the more useful tools can be hidden in content and the authors' stance on learning styles are a bit controversial at best, it is in my opinion that this book can really help training professionals to develop solid training strategies which help learners, make training more interesting, and help save companies time and money.

Good:
-Relevance and examples-Often times training books ramble on about practices with weak hypothetical situations or none at all. Sometimes to connect the material to the real life, the author must lead the way. This book does an excellent job connecting the ideas to real-life situations.

-Best practice framework-This book is socked full of different frameworks to utilize when designing training, adopting online training, etc. These are valuable tools for trainers to bookmark and come back to later (*hint* I recommend readers bring some kind of ID tabs to help bookmark especially useful segments which can be tough to find later on).

-Tools-I am not the most creative person in the world when it comes to designing training ideas, but this book introduces some solid ideas. I actually used some of the extra blank pages to record other awesome ideas I have run into.

-Up-to-date-Because this is one of the most recent releases for a training book, it is naturally very up to date. There is nothing more painful than reading about video cassette tapes and overhead projectors...

Sketchy:
-The authors take a firm stand against keeping various learning styles into consideration. While they do advocate the use of various forms of presentation, it is not to accommodate learners with these styles. To be honest, this is the only part of the book where I stopped and said "Hmmm, I don't know about that..." My advice to the authors-drop it! That is such a small and insignificant part of your text. Don't risk hurting your credibility.

-This is not a huge issue, but it is easy to lose some of the valuable stuff within the content. Again, I recommend that the readers come armed with sticky book marks they can label with. Though it could hike up the cost of the book, perhaps the authors could provide build-in tabs to mark these sections in future versions.

So is it worth it to buy? While I have accumulated many different books about training, this is one I am keeping by my side through thick and thin. It is actually fun to read and the authors clearly practice what they preach. I had a hard time putting the thing down.

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Mitchel Martin
A Must Read for Trainers (or future trainers)
Reviewed in the United States on September 17, 2008
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For those of you in the training industry (or those contemplating becoming a trainer) READ THIS BOOK! It contains many important examples and instruction on how to become a more effective trainer. I just finished reading this book for the third time, and it seems to get better every time I read it!

Post-training evaluations tell us a bit about our training delivery, but these do not always reflect our effectiveness in the training; in many cases, we are training people that know very little about the subject we are training about. So often times, our evaluations reflect how the training attendees "liked" our training; not necessarily how much they learned about our subject matter.

The most important lessons I learned from this book were:

1) Making certain that your training will improve workplace performance. This is a key to ensuring that your customers invite you back for future training sessions. If your trainees are able to "hit the road running" right after the training, your value as a trainer will be magnified many, many times...

2) Using the five-step model to retrofit existing training sessions - how to make your existing training program even more effective.

3) Repetition Techniques - how to improve your training for better retention.

4) How to create effective training "tests" - I've always struggled with the testing portion of the training and this chapter is key to providing the trainees with feedback on what they are learning.

5) A table listing the different types of training tools with the advantages and disadvantages of each type.

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11 people found this helpful

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Avid Learner
This is what I needed
Reviewed in the United States on August 17, 2023
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As a subject matter expert developing online training, I didn’t know enough about what makes training good to do it, right. A college buddy who spent a career in instructional design recommended this book, and I couldn’t be more grateful. It stepped me through everything I needed to know to create a solid training plan and accompanying material. My friend reviewed and tweaked so I knew I was on target, and I’m ready to market and sell the training. I highly recommend this book.

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4 people found this helpful

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Alex Hadesty
Not a Text Book Type, but Telling Ain't Training is Unlike Other Text Books
Reviewed in the United States on October 30, 2013
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While I can not say I necessarily enjoy sitting in class or at home reading a text book, I had very little problems reading through this entire book. The conversational language, and easy-to-understand chapters make the theories contained within the chapters, well, easy to understand. If attempting to learn instructional design, this book is probably your best bet.

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3 people found this helpful

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Gene Marks
Everything was as expected
Reviewed in the United States on March 14, 2025
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Product was as described

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Grace Washington
Order this Book!
Reviewed in the United States on September 30, 2012
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As a non-profit professional, I've attended several workshops on training design. This book took all the trainings and made them make sense. I read the first 3 chapters before my next workshop in community, and the information made all the difference in the world. My training was very different. I used the tools and techniques I'd learned from the other workshops,, but after reading only a few chapters of this book, I knew how, why, and when to use the tools. The session was much more lively and the group walked away remembering the core principles of the session, and are currently changing their performance in their organizations! It doesn't get much better than that; I can't wait to finish the book!

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7 people found this helpful

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Sierra Gentry
Great, useful book
Reviewed in the United States on February 7, 2022
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I bought this book for a master’s course, and it is awesome! Such a great reference for anyone who teaches adults anything. I highly recommend as it is an easy read and very engaging.

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Orion
Helpful!
Reviewed in Italy on November 16, 2013
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I needed a help in improving my teaching and training skills and I found this book really helpful. Practical, easy to read and to understand, I already tested it in my training sessions and got great feedbacks!

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Heather White
5 stars
Reviewed in the United Kingdom on December 5, 2016
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Really useful book.

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DeAnn Clark
Great Information
Reviewed in Canada on October 24, 2021
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I needed this for a course I was taking. The university bookstore couldn't guarantee it was in stock and there would be a wait that would delay it until the second week of the six-week course. I checked out Amazon and and I had it delivered the afternoon of the second day (four days). I was impressed.

The book itself, although written nearly a decade ago is still relevant, even the sections on online learning are current.

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Palanisamy Annamalai
Must have book
Reviewed in India on June 24, 2020
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Fabulous book. Must buy

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No Somking
Imprescindible para formación de adultos
Reviewed in Spain on May 7, 2018
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He leído muchos libros sobre el tema de la formación, tanto de niños como de adultos, algunos muy buenos como what if.. de David Didau, aprender a aprender de Carey, why don't children like school de Willingham, Make it stick de Peter Brown et Al. Visible learning de Hattie, pero este es el mejor de todos, interesante, ameno, convincente... Todos los libros que he indicado aportan algo, pero si tuviera que leer uno solo y salir airoso en este tema tan complejo, me quedaría con este. Libro de cabecera de quien quiera formar adultos eficazmente. Incluye un par de capítulos muy interesantes sobre e.learning. Dice muchas cosas y ni una sola bobada o frase intrascendente pues lo que afirman los autores se nota que ha sido contrastado con una amplísima experiencia del mundo real.

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5.0 out of 5 stars Critical Grad Review

5.0 out of 5 stars A Must Read for Trainers (or future trainers)

5.0 out of 5 stars This is what I needed

4.0 out of 5 stars Not a Text Book Type, but Telling Ain't Training is Unlike Other Text Books

5.0 out of 5 stars Everything was as expected

5.0 out of 5 stars Order this Book!

5.0 out of 5 stars Great, useful book

Top reviews from other countries

4.0 out of 5 stars Helpful!

5.0 out of 5 stars 5 stars

5.0 out of 5 stars Great Information

5.0 out of 5 stars Must have book

5.0 out of 5 stars Imprescindible para formación de adultos

Critical Grad Review

A Must Read for Trainers (or future trainers)

This is what I needed

Not a Text Book Type, but Telling Ain't Training is Unlike Other Text Books

Everything was as expected

Order this Book!

Great, useful book

Helpful!

5 stars

Great Information

Must have book

Imprescindible para formación de adultos