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Case Management: A Practical Guide for Education and Practice 4th Edition

4.4 4.4 out of 5 stars 159 ratings

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Selected as a 2023 Doody’s Core Title! 

Prepare for a new career as a case manager—or just upgrade your skills to a whole new level—with the newly updated
Case Management: A Practical Guide for Education and Practice , 4th Edition .
Ideal for case management certification (CCMC) exam preparation, this is a thorough review of the case manager’s many roles and skills, from acute to post-acute care. Whether you are a nurse transitioning to case management or already active in it, this is your road map to coordinating successful patient care, from hospital to home.
Build a strong case management career foundation, with expert, evidence-based direction:
  • NEW chapter on case manager orientation programs that offers orientation checklists, competency assessment, and learning profiles, with available online tools
  • NEW topics on current practice issues and developments, including the impact of the Patient Protection and Affordable Care Act and value-based care
  • NEW content on experiential, problem-based learning—learning practices, training programs, case management team professional development
  • Offers in-depth, evidence-based guidance on:
    • The case manager’s roles, functions, and tasks
    • Key concepts—quality management and outcomes evaluation, legal and ethical considerations, case management process, utilization management, transitions of care
    • The role of the nurse case manager versus social worker role
    • Strategies that ensure effectiveness of case management models
    • Coordinating care, protecting privacy and confidentiality, health insurance benefit analysis, practice standards
    • The Case Management Code of Professional Conduct, accreditation agencies and standards, specialty board certifications
    • Management of resources and reimbursement concepts
    • Case management in various settings—acute care, emergency department, admissions, perioperative services, disease management, insurance case management, palliative care, end-of-life care, hospice, home health care, physician groups, public health/community-based care, rehabilitation
    Ideal preparation for the CCMC exam —offers a large portion of CCMC exam content—and for Continuing Education Unit (CEU) for Case Management study
  • A must-have desk reference that offers plentiful case studies—considered to be “the bible” of case management


About the Authors
Suzanne K. Powell, RN, MBA, CCM, CPHQ, is Editor-in-Chief, of
Professional Case Management: Leading Evidence Based Practice Across Transitions of Care at Lippincott Williams & Wilkins in
Philadelphia, Pennsylvania.

Hussein M. Tahan, PhD, RN, is System Vice President of Nursing, Professional Development and Workforce Planning at MedStar Health System Nursing in Columbia, Maryland.
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Product details

  • Publisher ‏ : ‎ LWW; 4th edition (April 21, 2018)
  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 400 pages
  • ISBN-10 ‏ : ‎ 1496384253
  • ISBN-13 ‏ : ‎ 978-1496384256
  • Item Weight ‏ : ‎ 2.31 pounds
  • Dimensions ‏ : ‎ 8.5 x 0.5 x 11 inches
  • Customer Reviews:
    4.4 4.4 out of 5 stars 159 ratings

Customer reviews

4.4 out of 5 stars
4.4 out of 5
159 global ratings

Top reviews from the United States

Reviewed in the United States on March 30, 2021
I have been training some new case managers with no experience, I tell them to get this book and read through it before training so they can put everything together! This book gives a good picture of what case management is! I bought this book a few years back to freshen up my knowledge and fell in love with this book...simple to follow and really breaks down the information! It is a good fundamental book! I definitely recommend this for newer case managers!!
6 people found this helpful
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Reviewed in the United States on July 25, 2021
Lots of information. Great book I’m in my case management class and this book is awesome at providing the needed information
Reviewed in the United States on June 18, 2018
More details regarding case management. I just want more Examples Though. Overall this is a very helpful book to refresh and guide in case management practice.
Reviewed in the United States on June 7, 2021
Very thorough...would recommend to anyone looking into or doing case management..amazing authors
Reviewed in the United States on January 3, 2021
Came in perfect, new condition and on time...exactly the edition my upcoming Case Management class will be using...thanks...
One person found this helpful
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Reviewed in the United States on November 14, 2022
The poor was in fair condition as it had water damage and bent corners, I think it was too expensive for the condition of the book
Reviewed in the United States on March 15, 2021
Im a LVN going for case management class with this book. It is very informative
Reviewed in the United States on September 1, 2021
Helpful with class