Buy new:
$19.99
FREE delivery Sunday, May 12 on orders shipped by Amazon over $35
Ships from: Amazon.com
Sold by: Amazon.com
$19.99
Get Fast, Free Shipping with Amazon Prime FREE Returns
FREE delivery Sunday, May 12 on orders shipped by Amazon over $35
Or fastest delivery Wednesday, May 8. Order within 23 hrs 11 mins
In Stock
$$19.99 () Includes selected options. Includes initial monthly payment and selected options. Details
Price
Subtotal
$$19.99
Subtotal
Initial payment breakdown
Shipping cost, delivery date, and order total (including tax) shown at checkout.
Ships from
Amazon.com
Ships from
Amazon.com
Sold by
Amazon.com
Sold by
Amazon.com
Returns
Eligible for Return, Refund or Replacement within 30 days of receipt
Eligible for Return, Refund or Replacement within 30 days of receipt
This item can be returned in its original condition for a full refund or replacement within 30 days of receipt.
Read full return policy
Returns
Eligible for Return, Refund or Replacement within 30 days of receipt
This item can be returned in its original condition for a full refund or replacement within 30 days of receipt.
Read full return policy
Payment
Secure transaction
Your transaction is secure
We work hard to protect your security and privacy. Our payment security system encrypts your information during transmission. We don’t share your credit card details with third-party sellers, and we don’t sell your information to others. Learn more
Payment
Secure transaction
We work hard to protect your security and privacy. Our payment security system encrypts your information during transmission. We don’t share your credit card details with third-party sellers, and we don’t sell your information to others. Learn more
$16.98
Get Fast, Free Shipping with Amazon Prime FREE Returns
Contains no writing. At Servo General most of the books we sell are in great condition. That being said, some books sold MAY be in the following conditions but does not necessarily mean they are in that condition. Books will have a dust jacket if applicable unless otherwise specified and the cover art of the book may be different than pictured. Books may have highlighting, underlining, or notes throughout- stains, discoloration, writing on page edges, or remainder marks- names, stickers, or special messages on the inside pages- folding, curling, or small rips which may be repaired with tape- surface marks, scratches, wear, or cuts may also be visible. If the book is a former library copy it may contain library markings, stamps, stickers, or dustcover sleeves. Contains no writing. At Servo General most of the books we sell are in great condition. That being said, some books sold MAY be in the following conditions but does not necessarily mean they are in that condition. Books will have a dust jacket if applicable unless otherwise specified and the cover art of the book may be different than pictured. Books may have highlighting, underlining, or notes throughout- stains, discoloration, writing on page edges, or remainder marks- names, stickers, or special messages on the inside pages- folding, curling, or small rips which may be repaired with tape- surface marks, scratches, wear, or cuts may also be visible. If the book is a former library copy it may contain library markings, stamps, stickers, or dustcover sleeves. See less
FREE delivery Tuesday, May 14 on orders shipped by Amazon over $35
Only 1 left in stock - order soon.
$$19.99 () Includes selected options. Includes initial monthly payment and selected options. Details
Price
Subtotal
$$19.99
Subtotal
Initial payment breakdown
Shipping cost, delivery date, and order total (including tax) shown at checkout.
Access codes and supplements are not guaranteed with used items.
Amazon book clubs early access
Loading your book clubs
There was a problem loading your book clubs. Please try again.
Not in a club? Learn more
Amazon book clubs early access

Join or create book clubs

Choose books together

Track your books
Bring your club to Amazon Book Clubs, start a new book club and invite your friends to join, or find a club that’s right for you for free.
Explore Amazon Book Clubs
Kindle app logo image

Download the free Kindle app and start reading Kindle books instantly on your smartphone, tablet, or computer - no Kindle device required.

Read instantly on your browser with Kindle for Web.

Using your mobile phone camera - scan the code below and download the Kindle app.

QR code to download the Kindle App

The Emotional Intelligence Workbook (Teach Yourself) Paperback – September 28, 2012

by Jill Dann (Author), Derek Dann (Author)
4.3 4.3 out of 5 stars 57 ratings
See all formats and editions

There is a newer edition of this item:

Emotional Intelligence (Instant Manager)
Emotional Intelligence (Instant Manager)
$10.34
(1)
Only 1 left in stock - order soon.
{"desktop_buybox_group_1":[{"displayPrice":"$19.99","priceAmount":19.99,"currencySymbol":"$","integerValue":"19","decimalSeparator":".","fractionalValue":"99","symbolPosition":"left","hasSpace":false,"showFractionalPartIfEmpty":true,"offerListingId":"jJKYQmFRSeSxM%2FnitURtH%2FJ0U4KAT8kqdyyoPUrLripT0XtKJO4GV1rOjRVxw%2B%2BR8VLB1HxU6GtcRXepwjcdR3YUBFRhj0aA8zw3iZ7Azjcnf4iE4OzVhzFZ4FEiDQvsBqcdbvKAWKsLfVP%2FbckvEA%3D%3D","locale":"en-US","buyingOptionType":"NEW","aapiBuyingOptionIndex":0}, {"displayPrice":"$16.98","priceAmount":16.98,"currencySymbol":"$","integerValue":"16","decimalSeparator":".","fractionalValue":"98","symbolPosition":"left","hasSpace":false,"showFractionalPartIfEmpty":true,"offerListingId":"jJKYQmFRSeSxM%2FnitURtH%2FJ0U4KAT8kqpbeiVT%2FZ7jTaddADjIRoJXCcns%2B5nJz1Z%2BowfWaTpKmxFV0WE8J%2FlOmCCoK2EXAEE4eBfsXWoz%2FXixhBhtcODE0I7vG%2BW0aLsrRab56zPuG%2FeBi%2FBvJVNC%2F4pQDhXbgWCjXjZM25mkAjtbqSNJfkxHXwgHKzTKkf","locale":"en-US","buyingOptionType":"USED","aapiBuyingOptionIndex":1}]}

Purchase options and add-ons

Do you want to be able to persuade, influence, or empathise with people in any situation? Do you want to be able to click with people instantly? Do you want people to trust you? This new Teach Yourself Workbook doesn't just tell you what emotional intelligence is. It accompanies you every step of the way, with diagnostic tools, goal-setting charts, practical exercises, and many more features ideal for people who want a more active style of learning. The book starts by helping you identify the behaviours associated with emotional intelligence, and whether you are currently doing them. It then helps you set specific goals to improve on; as you progress through the book, you will be able to keep checking your progress against these goals. Specially created exercises, using the tools of social, physiological and psychological EI activities, will help you to boost your emotional intelligence so that you can reach your potential in many situations.
Previous page
  1. Print length
    288 pages
  2. Language
    English
  3. Publisher
    Teach Yourself
  4. Publication date
    September 28, 2012
  5. Dimensions
    7.5 x 0.5 x 9.75 inches
  6. ISBN-10
    1444176749
  7. ISBN-13
    978-1444176742
  8. See all details
Next page
The Amazon Book Review
The Amazon Book Review
Book recommendations, author interviews, editors' picks, and more. Read it now.

Frequently bought together

The Emotional Intelligence Workbook (Teach Yourself)
$19.99
Get it as soon as Sunday, May 12
In Stock
Ships from and sold by Amazon.com.
+
The Emotional Intelligence Activity Kit: 50 Easy and Effective Exercises for Building EQ
$28.99
Get it as soon as Monday, May 13
Only 11 left in stock (more on the way).
Ships from and sold by Amazon.com.
+
Quick Emotional Intelligence Activities for Busy Managers: 50 Team Exercises That Get Results in Just 15 Minutes
$10.69
Get it as soon as Sunday, May 12
In Stock
Ships from and sold by Amazon.com.
Total price:
To see our price, add these items to your cart.
Details
Added to Cart
Some of these items ship sooner than the others.
Show details Hide details
Choose items to buy together.

Editorial Reviews

From the Author

This is the sixth book Jill Dann has written for Hodder Education and the first that is co-authored with my husband, Derek. This is our first self-help book which has been published with space for you to write in your answers. It is hard to give an unknown reader everything that they may need to embark on a development programme without further support but we hope we have succeeded - we all are unique and have different levels of self-awareness and the ability to see ourselves as others see us.
We have written workbooks to accompany tailored in-house programmes for each of our clients: for example, John Lewis staff officers' conference, Marks and Spencers training team, FirstDirect bank training managers, Victoria University Wellington NZ MBA enrichment programmes, Halifax District Branch Managers, egg associates and team leader induction, the CIPD Public EI course and the Leadership with EI for the CMI plus exercise sheets to augment many shorter events. 
We want to develop a range of apps for smartphones which can support your self-development week by week and month by month. Please contact Amazon with requests if you or your organisation have specific requirements. We really do want you to improve your quality of life wherever you are and whatever your circumstances.

From the Inside Flap

We wish we'd recognised when we were starting out that when someone in authority says "we want you to challenge us", that is the last thing they want to experience you doing. Learning the emotional intelligence capability to influence people for the common good is a worthy objective for anyone trying to make changes happen and for them to stick.
The best advice either of us has ever been given is, "Recognise that it is not what people do that is most fascinating but why they do it. Through this insight you know what drives them and what opens them to influence." Much more is learned by listening to people and really paying attention to every aspect of their behaviour including the words they speak. The ability to listen to others is the most underrated skill in business... alongside the ability to hear what they mean.
It is probable that the person who says the least knows the most. Everyone knows that we have two ears and one mouth but how many of us have the self-discipline to use them in that ratio?

Product details

  • Publisher ‏ : ‎ Teach Yourself; 1st edition (September 28, 2012)
  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 288 pages
  • ISBN-10 ‏ : ‎ 1444176749
  • ISBN-13 ‏ : ‎ 978-1444176742
  • Item Weight ‏ : ‎ 1.24 pounds
  • Dimensions ‏ : ‎ 7.5 x 0.5 x 9.75 inches
  • Customer Reviews:
    4.3 4.3 out of 5 stars 57 ratings

Customer reviews

4.3 out of 5 stars
4.3 out of 5
57 global ratings

Top reviews from the United States

Kyle
5.0 out of 5 stars Great book
Reviewed in the United States on February 17, 2024
Verified Purchase
I bought to self educate myself. Great content— happy reading!
One person found this helpful
Helpful
 Report
Synergy
5.0 out of 5 stars Five Stars
Reviewed in the United States on January 19, 2017
Verified Purchase
Very helpful and easy to use.
3 people found this helpful
Helpful
 Report
Topkat
4.0 out of 5 stars I would have liked a chapter on identifying emotions
Reviewed in the United States on June 1, 2015
Verified Purchase
Well designed exercises. I would have liked a chapter on identifying emotions.
14 people found this helpful
Helpful
 Report
Karen
5.0 out of 5 stars Five Stars
Reviewed in the United States on January 11, 2016
Verified Purchase
Great book it really does help :)
3 people found this helpful
Helpful
 Report
M. Freelan
3.0 out of 5 stars A good start, but requires adaptation to be used in groups.
Reviewed in the United States on July 22, 2014
Verified Purchase
I have yet to find a workbook that appeals to adults...especially court mandated adults. This book was OK, but not quite what I was hoping to find.
10 people found this helpful
Helpful
 Report
Aunt B
5.0 out of 5 stars Five Stars
Reviewed in the United States on May 26, 2016
Verified Purchase
Good Text
One person found this helpful
Helpful
 Report

Top reviews from other countries

Translate all reviews to English
Miguel A. Cristobal Carle
5.0 out of 5 stars Muy útil
Reviewed in Spain on December 9, 2018
Verified Purchase
Muy útil para trabajar no solo a nivel individual sino también en formaciones. Recomiendo su lectura. Lost test para conocerse mejor y pensar.
Report
jawahar
4.0 out of 5 stars Four Stars
Reviewed in India on August 31, 2016
Verified Purchase
It isa very good book for a person who does not have any idea of the subject.
Report
Miss Laurie A. Loveridge
5.0 out of 5 stars Learning is good for the brain & can be great for our emotional well being also..!
Reviewed in the United Kingdom on November 14, 2012
Verified Purchase
Really enjoying working through this workbook on emotional intelligence. I have a habit of allowing my emotions to hinder my progression in certain circumstances. Hopefully by the end of this workbook I will have better control of my emotional well being.

I control my emotion, not the other way round.. At least this is the planed outcome..! ;)

 The Emotional Intelligence Workbook
4 people found this helpful
 Report
R B A Mungall
5.0 out of 5 stars I have found this to be of great use and very helpful for me - it suits ...
Reviewed in the United Kingdom on July 4, 2015
Verified Purchase
I have found this to be of great use and very helpful for me - it suits my learning style.
One person found this helpful
 Report
Anthony
4.0 out of 5 stars Good book if you have another book explaining emotional intelligence
Reviewed in the United Kingdom on August 3, 2021
Verified Purchase
While this workbook is good for exercises in emotional intelligence I found it's explanations confusing. However, once I purchased a book about EI and understood that I could understand the exercises in this book.
One person found this helpful
 Report