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Fearless Facilitation: The Ultimate Field Guide to Engaging (and Involving!) Your Audience 1st Edition
Purchase options and add-ons
- ISBN-101118375815
- ISBN-13978-1118375815
- Edition1st
- PublisherPfeiffer
- Publication dateApril 8, 2013
- LanguageEnglish
- Dimensions7.02 x 0.58 x 9.3 inches
- Print length208 pages
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Editorial Reviews
From the Inside Flap
If you are a facilitator with years of experience or just getting started, you will learn what it takes to create and deliver a high-powered presentation that is tailor-made to draw in your audience members and get results every time. Once you set the stage to include and connect with your audience, you will trigger memory and action like never before.
Fearless Facilitation is filled with easy-to-implement presentation techniques designed to appeal to all types of participants. You will learn how to break the fourth wall (the invisible wall that separates you from the audience) and engage your audience through dialogue. In addition, the authors show not only how to involve participants in the conversation but also what to do when they grow silent or argumentative.
Throughout the book a personalized coach helps you with answers to common questions, specific scenarios, and past nightmare experiences. The coach helps to clarify the text, calm any fear, and take the next right step. And, to further illustrate how to become a skilled fearless facilitator, the book is peppered with interviews with masters of the craft of facilitation and engagement.
Praise for Fearless Facilitation
Maxey and O'Connor inspire readers to engage with audiences as collaborators. Experienced facilitators will be motivated to take new risks; beginners will feel prepared to actively engage an audience.
--Kathleen M. Galvin, Ph.D., Communication Studies Department, Northwestern University
Fearless Facilitation is a blockbuster resource for engaging even the most challenging audience with confidence and purpose.
--Judy L. Schueler, Vice President and Chief Human Resource Officer, University of Pennsylvania Health System
Through this book Maxey and O'Connor have actually facilitated a process for you to become a better facilitator. These two not only know what they're doing, they've put together one of the most practical books on the market. Read it and then go facilitate something!
--Ron Culberson, MSW, CSP, speaker, humorist and author of Do It Well. Make It Fun
From the Back Cover
If you are a facilitator with years of experience or just getting started, you will learn what it takes to create and deliver a high-powered presentation that is tailor-made to draw in your audience members and get results every time. Once you set the stage to include and connect with your audience, you will trigger memory and action like never before.
Fearless Facilitation is filled with easy-to-implement presentation techniques designed to appeal to all types of participants. You will learn how to break the "fourth wall" (the invisible wall that separates you from the audience) and engage your audience through dialogue. In addition, the authors show not only how to involve participants in the conversation but also what to do when they grow silent or argumentative.
Throughout the book a personalized "coach" helps you with answers to common questions, specific scenarios, and past nightmare experiences. The coach helps to clarify the text, calm any fear, and take the next right step. And, to further illustrate how to become a skilled fearless facilitator, the book is peppered with interviews with masters of the craft of facilitation and engagement.
Praise for Fearless Facilitation
"Maxey and O'Connor inspire readers to engage with audiences as collaborators. Experienced facilitators will be motivated to take new risks; beginners will feel prepared to actively engage an audience."
―Kathleen M. Galvin, Ph.D., Communication Studies Department, Northwestern University
"Fearless Facilitation is a blockbuster resource for engaging even the most challenging audience with confidence and purpose."
―Judy L. Schueler, Vice President and Chief Human Resource Officer, University of Pennsylvania Health System
"Through this book Maxey and O'Connor have actually facilitated a process for you to become a better facilitator. These two not only know what they're doing, they've put together one of the most practical books on the market. Read it and then go facilitate something!"
―Ron Culberson, MSW, CSP, speaker, humorist and author of Do It Well. Make It Fun
About the Author
Cyndi Maxey, CSP, owns Maxey Creative Inc., a communication consulting firm. She is a professional speaker, facilitator and coach and holds the Certified Speaking Professional designation with National Speakers Association.
Kevin E. O'Connor, CSP, is a speaker, consultant, and teaches graduate and undergraduate classes at Chicago's Loyola University and Columbia College of Chicago. Kevin is also a Certified Speaking Professional.
Product details
- Publisher : Pfeiffer; 1st edition (April 8, 2013)
- Language : English
- Paperback : 208 pages
- ISBN-10 : 1118375815
- ISBN-13 : 978-1118375815
- Item Weight : 12.2 ounces
- Dimensions : 7.02 x 0.58 x 9.3 inches
- Best Sellers Rank: #1,844,399 in Books (See Top 100 in Books)
- #1,378 in Running Meetings & Presentations (Books)
- #1,823 in Leadership Training
- #5,780 in Communication Skills
- Customer Reviews:
About the authors
Whether speaking to groups or coaching executives, Cyndi is a master communicator and facilitator. A graduate of Northwestern University in Communication Studies, she finds the right blend of content to encourage learning and fun. Over the past 30 years, Cyndi has spoken throughout the nation and coached executives to higher levels. She is the co-author of six books, including Fearless Facilitation: How to Engage and Involve Your Audience (Pfeiffer/Wiley), Ten Steps to Successful Time Management (ASTD Press), Speak Up! A Woman's Guide to Presenting Like a Pro and Present Like a Pro (St. Martin's) - all with Kevin E. O'Connor. In It's Your Move: Dealing Yourself the Best Cards in Life and Work, (FT/Prentice Hall 2003) with Jill Bremer, she shares the key strategies that winners use to thrive in today's fast-paced work environment. She inspires people to take initiative with step-by-step game plans to propel them to success. Cyndi lives in Lake Villa, Illinois, and has two great young adult children who add both chaos and balance to her life.
Kevin E. O’Connor CSP is an experienced executive coach, consultant and professional speaker, as well as an author and lecturer.
His expertise focuses on career development, the challenges of leadership, business relationships, successful communication and the effectiveness of teams.
He specializes in working with professionals, particularly technical professionals, who have been promoted to leadership positions where they now lead their former peers. He has a proven track record within the healthcare sector for transforming outstanding physicians to extraordinary physician executives.
Kevin is qualified as a CSP (Certified Speaking Professional) recognising speaking excellence – an honor which less than 600 people in the world hold.
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- Reviewed in the United States on April 4, 2022The product is of quality. I like the format.
- Reviewed in the United States on March 11, 2015Don't like the aggressive, hard-sell tone of the authors 'voice'.
- Reviewed in the United States on March 17, 2015A lot to learn. Highly recommended.
- Reviewed in the United States on July 13, 2016Every Chief Learning Officer, Talent Development Professional, and professional speaker MUST read this book. Knowing what NOT to say is as equally important as how to extract the most value from a room full of participants. And the best moments are those that come from participants, not the sage in the stage. I've longed for a book that breaks down the learning environment in a way that puts participants first. Cyndi Maxey hits the nail on the head with how to do exactly just that. This book will remain a reference in my library anytime I need to freshen up in the skills to facilitate change during a seminar, boardroom, or screen to screen.
- Reviewed in the United States on August 27, 2013I loved this book. I must confess, I think I have every book this author has written as they seem to speak to me personally. What I love about this one is that it is chock full of ideas and tips that are applicable for anyone who has to speak in front of others. Seasoned facilitator? Yup, this is for you. Have to present at business meetings or with those higher up in the food chain? Yup, this is for you. A newbie who hasn't done much facilitation but wants to get better? You guessed it, this is for you.
As I said, a lot of tips here. I used some of them in a team meeting just to help spark conversation and it worked better than I could have hope for. My only complaint is that I paid full price for it and see it is discounted on Amazon. Oh well, worth it at twice the price!
- Reviewed in the United States on November 16, 2016This is one of the best books on facilitation I have read. It is the ONLY book available in audible that I have found on facilitation and makes a great listen. Highly recommend for anyone managing and planning meetings.
- Reviewed in the United States on May 23, 2013What I like best about Fearless Facilitation is how specific the advice is. The book goes beyond the why to the how. Specific questions to ask. Specific actions to take.
This is a realistic, practical guide for those who want to get up to speed quickly.
- Reviewed in the United States on June 5, 2013Fearless Facilitation is a great book which covers techniques that amateurs to seasoned professionals can benefit from using. Fearless Facilitation gives information on how to think about how others learn along with other concepts of how others do what they do. This book is for those who want to bring out their best facilitation and truly impact their audience.