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Emotional Intelligence in Action: Training and Coaching Activities for Leaders, Managers, and Teams, 2nd Edition 2nd ed. Edition

by Marcia Hughes (Author)
4.4 4.4 out of 5 stars 38 ratings
See all formats and editions
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The importance of emotional intelligence as a critical factor in personal and business success is now well established. Emotional Intelligence in Action, Second Edition shows how to tap the power of EI to build effective emotional skills and create real change for leaders and teams.

This book breaks new ground in providing a cross-reference matrix that maps sixty-five exercises to four leading emotional intelligence models - the EQ-I 2.0 or EQ360, TESI and TESI Short, the MSCEIT, and EISA - making it easy to use with all the models.

Revised to respond to the significant changes in EQi-2.0 and to add two new instruments, TESI and EISA, this Second Edition now offers in-depth coverage of such emerging topics as emotional expression, as well as twenty new exercises, accompanied by reproducible handouts for your participants.

Ideal for both individual or team coaching or as part of a wider leadership and management development program, Emotional Intelligence in Action, Second Edition provides highly-effective experiential learning, drawn from real life, that will help you enhance emotional intelligence competencies in every organization.

Previous page
  1. ISBN-10
    1118128044
  2. ISBN-13
    978-1118128046
  3. Edition
    2nd ed.
  4. Publisher
    Pfeiffer
  5. Publication date
    January 30, 2012
  6. Language
    English
  7. Dimensions
    7 x 1.16 x 9.25 inches
  8. Print length
    512 pages
  9. See all details
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Editorial Reviews

From the Inside Flap

[Back cover]

Praise for Emotional Intelligence in Action, Second Edition

"This excellent resource provides useful tools for trainers and practitioners who want to work on enhancing their clients' emotional and social intelligence skills. The series of exercises make a great addition to the consultant's EI toolbox."

--Steven J. Stein, Founder and CEO of MHS and co-author of the best seller, The EQ Edge

"An excellent roadmap to the field of emotional intelligence combined with experiential exercises designed to enhance self-awareness and develop the skills critical to success."

--Robert Emmerling, Consortium for Research on Emotional Intelligence in Organizations

The importance of Emotional Intelligence as a critical factor in personal and business success is now well established. Emotional Intelligence in Action, Second Edition shows how to tap the power of EI to build effective emotional skills and create real change for leaders and teams.

This book breaks new ground in providing a cross-reference matrix that maps sixty-five exercises to the four leading emotional intelligence models--the EQ-i 2.0(R) or EQ360(R), TESI(R) and TESI(R) Short, the MSCEIT(TM), and EISA--making it easy to use with all the models.

Revised to respond to the significant changes in EQi 2.0 and to add two new instruments, TESI and EISA, this Second Edition now offers in-depth coverage of such emerging topics as emotional expression, as well as thirty new exercises, accompanied by reproducible handouts for your participants.

Ideal for both individual coaching or as part of a wider leadership and management development program, Emotional Intelligence in Action, Second Edition provides highly-effective experiential learning, drawn from real life, that will help you enhance emotional intelligence competencies in every organization.

From the Back Cover

Praise for Emotional Intelligence in Action, Second Edition

"This excellent resource provides useful tools for trainers and practitioners who want to work on enhancing their clients' emotional and social intelligence skills. The series of exercises make a great addition to the consultant's EI toolbox."
--Steven J. Stein, Founder and CEO of MHS and co-author of the best seller, The EQ Edge

"An excellent roadmap to the field of emotional intelligence combined with experiential exercises designed to enhance self-awareness and develop the skills critical to success."
--Robert Emmerling, Consortium for Research on Emotional Intelligence in Organizations

The importance of Emotional Intelligence as a critical factor in personal and business success is now well established. Emotional Intelligence in Action, Second Edition shows how to tap the power of EI to build effective emotional skills and create real change for leaders and teams.

This book breaks new ground in providing a cross-reference matrix that maps sixty-five exercises to the four leading emotional intelligence models--the EQ-i 2.0 or EQ360, TESI and TESI Short, the MSCEIT, and EISA--making it easy to use with all the models.

Revised to respond to the significant changes in EQi 2.0 and to add two new instruments, TESI and EISA, this Second Edition now offers in-depth coverage of such emerging topics as emotional expression, as well as thirty new exercises, accompanied by reproducible handouts for your participants.

Ideal for both individual coaching or as part of a wider leadership and management development program, Emotional Intelligence in Action, Second Edition provides highly-effective experiential learning, drawn from real life, that will help you enhance emotional intelligence competencies in every organization.

Product details

  • Publisher ‏ : ‎ Pfeiffer; 2nd ed. edition (January 30, 2012)
  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 512 pages
  • ISBN-10 ‏ : ‎ 1118128044
  • ISBN-13 ‏ : ‎ 978-1118128046
  • Item Weight ‏ : ‎ 1.75 pounds
  • Dimensions ‏ : ‎ 7 x 1.16 x 9.25 inches
  • Customer Reviews:
    4.4 4.4 out of 5 stars 38 ratings

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Marcia Hughes

Marcia Hughes

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Customer reviews

4.4 out of 5 stars
4.4 out of 5
38 global ratings

Top reviews from the United States

JMaliszewski
5.0 out of 5 stars Great ideas for individuals, teams and groups
Reviewed in the United States on July 14, 2014
Verified Purchase
Lost of great activities to reinforce behaviors. i like how the content is geared towards individual coaching and work with teams and groups. Have used this many times when designing workshops for clients.
4 people found this helpful
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Chris Wilson
5.0 out of 5 stars Great training manual
Reviewed in the United States on August 5, 2013
Verified Purchase
Emotional Intelligence in Action is a great training manual for emotional intelligence skills with or without the EI assessment instruments. The exercises can be used in a classroom setting or in casual conversations.
3 people found this helpful
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Stacy Burns
5.0 out of 5 stars Awesome book!
Reviewed in the United States on October 28, 2013
Verified Purchase
As a trainer, this book is incredibly easy to use as a reference with detailed exercises to facilitate with individuals and both small and large groups. A fantastic tool!
5 people found this helpful
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Louis De Bear
4.0 out of 5 stars Good Coaching Manual for Enhanced Teamwork
Reviewed in the United States on August 6, 2013
I am a serial entrepreneur, a University lecturer in Russia, Italy and the USA in Business Economics and International Law and am an international business and peak performance consultant. As such, I have read a plethora of business, motivational, peak performance, coaching, team building psychology type of books over 22 years. In fact I have enough books at home, on these subjects, to sink several ships. I therefore have read many books looking at what makes great businesses and how to motivate employees. Having said all of that, I have not read the original book by Goleman, which introduced the ideas behind EI to the world, so my analysis of this book is based upon what was presented to me by Terrell.

The book examines the ideas behind EI and how to teach it through various exercises to people who have no previous training in EI. If I am being honest, EI is not something that I like, it does come across from this book as more psycho babble than useful training tool. I am not saying it is bad, but for someone with an MA in business economics, over 20 years as an entrepreneur and 10 years as a business consultant, EI is not something that ignites my passion in the same way as proper incorporation of Kaizen, to help motivate employees.

If you want a book on how use EI to train employees, this is a good book. I simply feel there are better and more practical ways to ensure good employee outcomes than by using EI.

If you want to teach EI, this book is recommended.
4 people found this helpful
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Amazon Customer
2.0 out of 5 stars A bit of hokum
Reviewed in the United States on May 1, 2019
Verified Purchase
As an expert in the emotional intelligence field and a corporate trainer - - I simply can't use these exercises with my workshop participants. They are way too hokey. Professionals wouldn't care for these kinds of things at all. The activities remind me of things like the trust fall...hokey...and don't actually have the substance to work. I'm very disappointed in this book.
4 people found this helpful
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Camila Maria Isaza
5.0 out of 5 stars Ei
Reviewed in the United States on October 18, 2015
Verified Purchase
Easy to use tools
Clear concepts
Excellent how to
Iwll be using it with my teams to improve their emmotional and social intelligence
2 people found this helpful
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MizzKat
3.0 out of 5 stars Helpful
Reviewed in the United States on October 20, 2014
Verified Purchase
This book was needed for a class my mom was taking while she is in online school for her doctorate. But the classes go so quickly she doesn't get to really utilize the books to the fullest. It should be good to keep on hand for future reference.
One person found this helpful
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Leonard L. Wysocki
5.0 out of 5 stars a comprehensive revue
Reviewed in the United States on June 6, 2014
Verified Purchase
Well written and includes a series of relevant exercised to tap into the behaviors associated with each emotional skill

Len Wysocki Ph.D.
4 people found this helpful
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Top reviews from other countries

Debra Kasowski
5.0 out of 5 stars Five Stars
Reviewed in Canada on October 26, 2015
Verified Purchase
Excellent Resource for Emotional Intelligence Facilitators and Coaches! The activities have been thought provoking and open up deep conversations.
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Carleen Hicks
5.0 out of 5 stars Fantastic Resource
Reviewed in Canada on July 12, 2014
Verified Purchase
Fantastic resource for anyone working with individuals or groups who want to help others put EI into action for themselves.
One person found this helpful
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Mike Stevenson
5.0 out of 5 stars For a coach or trainer, an invaluable resource
Reviewed in the United Kingdom on October 18, 2012
Vine Customer Review of Free Product( What's this? )
As someone currently studying an MBA, I've been reading a lot of academic texts - and the first thing to say is that reading this was quite a relief. While there is academic rigour here, it's written in an extremely accessible style, and that's a big positive point to start with. As for the material, if you're a coach or a trainer, or if you work in some HR function, this will be absolutely invaluable. It's broken into a number of coaching exercises that focus on different things - e.g., win-win negotiating, or conflict resolution - that are intended to be either one-to-one sessions or team based (and that can be adapted if need be). The exercises are always clear and straightforward, and supported by downloadable handouts.

On the negative side, a lot of it is a little too touchy / feely for many (me included), and if you're a leader / manager rather than a coach while you'll certainly get something out of reading this it's hard to imagine ever using it in practice. For that reason it probably wouldn't be the first book I'd recommend to someone in management. But the 5* rating I've given the book is based on your being a coach, or a trainer, or in HR - and if you are, get this. I've already recommended the book to a couple of friends of mind who work in those areas, and had some good feedback.
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Francois Pregent
4.0 out of 5 stars Four Stars
Reviewed in Canada on October 22, 2017
Verified Purchase
Excellent book. Very happy I bought it.

Francois
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MCG
4.0 out of 5 stars Good resource for training materials
Reviewed in the United Kingdom on April 10, 2013
Verified Purchase
i read other reviews before buying this and was in two minds about whether it would serve my needs. i am writing a training course which includes aspects of Emotional Intelligence and this is a great resource for lots of exercises. None of it is ground breaking but it is a cheap way to get hold of lots of activities and it is really user friendly too.
One person found this helpful
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