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From Silence to Voice: What Nurses Know and Must Communicate to the Public (The Culture and Politics of Health Care Work) Third Edition

by Bernice Buresh (Author), Suzanne Gordon (Author)
4.4 4.4 out of 5 stars 249 ratings
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This is an invaluable book for all nurses, especially those who are proud of being nurses and who have always wanted to make others understand our passion.― Nursing Standard

For more than a decade, From Silence to Voice has been providing nurses with communication tools they can use to win the resources and respect they deserve. Now, in a timely third edition, authors Bernice Buresh and Suzanne Gordon focus on how nurses can describe and frame their work to seize unprecedented opportunities to advance their profession and lead improvements in health care systems.The authors, both journalists, argue that because nursing needs the support and cooperation of others to fulfill its potential, it is critical that nurses communicate the full scope of nursing practice. Nurses must go beyond describing nursing in terms of dedication and caring and articulate nurses' specialized knowledge and expertise.

From Silence to Voice helps nurses explain their contributions to patient safety, satisfaction, and outcomes. It shows how nurses can communicate with various publics about important aspects of their work, such as how they master and employ complex medical technologies and regimens, and how they use their clinical judgment in life-and-death situations. "Nurses and nursing organizations," the authors write, "must go out and tell the public what nurses really do so that patients can actually get the benefit of their expert care."

This comprehensively revised and updated third edition helps nurses use a range of traditional and social media to accurately describe the true nature of their work. Its analyses of images that are projected by nursing campaigns and its detailed guidance in helping nurses construct positive and powerful narratives of their work make From Silence to Voice a must-read in nursing schools and organizations and by individual nurses in all areas of the profession. Because nurses are busy, many of the communication techniques in this book are designed to integrate naturally into nurses’ everyday lives and to complement nurses’ work with patients and families.

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  1. ISBN-10
    0801478731
  2. ISBN-13
    978-0801478734
  3. Edition
    Third
  4. Publisher
    ILR Press
  5. Publication date
    May 15, 2013
  6. Part of series
    The Culture and Politics of Health Care Work
  7. Language
    English
  8. Dimensions
    7 x 0.64 x 10 inches
  9. Print length
    304 pages
  10. See all details
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Editorial Reviews

Review

The book is written by two journalists who have taken on the nursing profession more or less the way we take on patients with a life-threatening condition that is curable but requires both intensive and long-term care. The diagnosis, according to Buresh and Gordon, is silence. By being silent, we miss the opportunity to show ourselves as consequential in the delivery of healthcare. The remedy for silence, according to the authors, is voice―our voices raised in conversation first and foremost with our families, friends, and patients, and also with the general public.

― Nursing Spectrum

This is an invaluable book for all nurses, especially those who are proud of being nurses and who have always wanted to make others understand our passion.

― Nursing Standard

About the Author

Bernice Buresh writes and lectures on health care, nursing, and the media. She has been a reporter for the Milwaukee Sentinel, a correspondent and bureau chief for Newsweek, a professor of journalism at Boston University, and an adjunct professor of American Studies at Brandeis University. Suzanne Gordon is Visiting Professor at the University of Maryland School of Nursing and was program leader of the Robert Wood Johnson–funded Nurse Manager in Action Program. She is the author of Life Support and Nursing against the Odds, coauthor of Beyond the Checklist and Safety in Numbers, editor of When Chicken Soup Isn't Enough, and coeditor of First, Do Less Harm and The Complexities of Care, all from Cornell.

Product details

  • Publisher ‏ : ‎ ILR Press; Third edition (May 15, 2013)
  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 304 pages
  • ISBN-10 ‏ : ‎ 0801478731
  • ISBN-13 ‏ : ‎ 978-0801478734
  • Reading age ‏ : ‎ 18 years and up
  • Item Weight ‏ : ‎ 1 pounds
  • Dimensions ‏ : ‎ 7 x 0.64 x 10 inches
  • Customer Reviews:
    4.4 4.4 out of 5 stars 249 ratings

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  1. Bernice Buresh

    Bernice Buresh

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  2. Suzanne Gordon

    Suzanne Gordon

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    Suzanne Gordon is an award-winning journalist and author. She has written for the New York Times, the Los Angeles Times, the Washington Post, the Atlantic Monthly, the American Prospect, the Globe and Mail, the Toronto Star, JAMA, The Annals of Internal Medicine, and others. She is the co-editor of the Culture and Politics of Healthcare Work series at Cornell University Press.

    Suzanne is the author of seven books including Life Support: Three Nurses on the Front Lines, originally published by Little Brown & Co. It has just been reissued by Cornell University Press with a new forward by Claire Fagin and epilogue by the author.

    Suzanne is the co-editor of four books and co-author of From Silence to Voice: What Nurses Know and Must Communicate to the Public. She recently edited When Chicken Soup Isn’t Enough: Stories of Nurses Standing Up For Themselves, Their Patients and Their Profession.

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Customer reviews

4.4 out of 5 stars
4.4 out of 5
249 global ratings

Top reviews from the United States

Melly
5.0 out of 5 stars The power of a nurse’s voice
Reviewed in the United States on May 9, 2023
Verified Purchase
This book was required for studies during my BSN and assisted in opening my mind to the importance a nurse has in speaking up.
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T. Gibson
5.0 out of 5 stars Something to think about and put into practice
Reviewed in the United States on August 7, 2020
Verified Purchase
Great book! I like that non-nursing based journalist take a fresh look at how nurses present themselves and how nurses are viewed in general. There is much that all nurses can do individually to present ourselves to the public in a way the represents our expertise as well as our caring and compassionate care. Using this book as a text in the nursing courses I teach at my university. I challenge you to use it as well!
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Avid Reader67
5.0 out of 5 stars This book should be required reading for all in or interested in professional nursing.
Reviewed in the United States on May 7, 2018
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This is a publication ALL nurses and hopefully many interested in how nurses are portrayed, the history of nurses, will read. There are so many facets to the profession covered. It will make you question anyone in the medical profession, excluding those working with children, who dress up in childish prints, etc. Images of nurses with nurse caps should be banned, other than for historical references. Excellent reading.
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Heather Keys Matthews
4.0 out of 5 stars A useful read for any nurse
Reviewed in the United States on August 16, 2013
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Thanks for making a kindle edition. This was a required reading for my NP program and I can definitely do without more paper textbooks weighing me down.

On the whole I'd say it was easy reading and made many valid points every nurse should review, even if he or she decides to disagree with them. Nurses are encouraged to give up childish imagery, take credit for technical knowledge and skill, and work to reform the image of the nurse from that of an "angel" who is "all heart" to that of a competent and equal collaborator in care. This book provides specific guidance on what language to use when speaking about nursing to the public and gives examples of strategies one can use to improve nursing's image. It also can serve to help raise awareness in nurses minds about the subtle things embedded in what we do and say that unintentionally undermine respect for our profession. I'd say any nurse could benefit from reading this.

If you're a student wanting to know if it's worth your time, I say yes.
9 people found this helpful
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beth
5.0 out of 5 stars silence to voice
Reviewed in the United States on September 27, 2013
Verified Purchase
Great book. Written by two female journalists, the women writers clarify the history of the nursing image. The authors view nurses as competent professionals. However, the public, especially the doctors, view nurses as matronly helpers or sexy goddesses of care. The female journalists implore nurses to fight for a new identity and to speak up.
2 people found this helpful
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Kat6 Cables
3.0 out of 5 stars Poorly proofread
Reviewed in the United States on July 15, 2020
Verified Purchase
Kindle version has multiple typos that are incredibly distracting. For a book about professionalism, the lack of professional writing is a big disappointment.
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Catherine Abkar
5.0 out of 5 stars Good quality, speedy delivery.
Reviewed in the United States on July 4, 2021
Verified Purchase
I got my textbook on time!
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Amazon Customer
5.0 out of 5 stars I needed this book for a graduate level course. ...
Reviewed in the United States on March 13, 2016
Verified Purchase
I needed this book for a graduate level course. The book is actually a very interesting read! I had no difficulty accessing the book in my kindle app on my Mac computer. I prefer physical copies of books but use electronic versions because it is cheaper. No complaints with this purchase!
One person found this helpful
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Top reviews from other countries

clairepicton@yahoo.com
5.0 out of 5 stars How to tell everyone what nurses really do.
Reviewed in the United Kingdom on April 26, 2018
Verified Purchase
Oh my goodness, a must read for all nurses. Nurses use their knowledge and skills to practice the art and science of nursing, which benefits patients and their relatives. This book helps us to understand how to tell the general public and colleagues that we work with, exactly what we do. No meaningless headlines, just facts about how patients and their families need expert nursing care.
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Cynthia Stewart
5.0 out of 5 stars brilliant!
Reviewed in Canada on January 22, 2015
Verified Purchase
Well researched. Packed with knowledge, empathy, enlightenment, and empowerment. Seriously, a must read for all Nurses.
An overall overview of what it really means to be a Nurse.
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