
Enjoy fast, free delivery, exclusive deals, and award-winning movies & TV shows with Prime
Try Prime
and start saving today with fast, free delivery
Amazon Prime includes:
Fast, FREE Delivery is available to Prime members. To join, select "Try Amazon Prime and start saving today with Fast, FREE Delivery" below the Add to Cart button.
Amazon Prime members enjoy:- Cardmembers earn 5% Back at Amazon.com with a Prime Credit Card.
- Unlimited Free Two-Day Delivery
- Streaming of thousands of movies and TV shows with limited ads on Prime Video.
- A Kindle book to borrow for free each month - with no due dates
- Listen to over 2 million songs and hundreds of playlists
- Unlimited photo storage with anywhere access
Important: Your credit card will NOT be charged when you start your free trial or if you cancel during the trial period. If you're happy with Amazon Prime, do nothing. At the end of the free trial, your membership will automatically upgrade to a monthly membership.
Buy new:
-75% $7.65$7.65
Ships from: Amazon.com Sold by: Amazon.com
Save with Used - Good
$7.14$7.14
Ships from: Amazon Sold by: Jenson Books Inc

Download the free Kindle app and start reading Kindle books instantly on your smartphone, tablet, or computer - no Kindle device required.
Read instantly on your browser with Kindle for Web.
Using your mobile phone camera - scan the code below and download the Kindle app.
Follow the authors
OK
How Leaders Build Value: Using People, Organization, and Other Intangibles to Get Bottom-Line Results Paperback – March 24, 2006
Purchase options and add-ons
Originally published under the title Why the Bottom Line Isn't, this revised and updated edition shows business leaders how to build long-term value through assets not accounted for on the company's financial statements. Through leadership, service, corporate culture, and the ability to attract top talent, businesses can create real, measurable value that goes beyond simple bottom-line numbers.
Based on research drawn from human resources, finance, IT, and leadership, How Leaders Build Value offers ideas and actions that leaders at any level, in any function, can use to increase their organization's overall value. Every chapter presents an intangible asset as a concept, then provides examples and tools that help leaders develop the asset and communicate its value to shareholders, employees, and other parties.
No matter what kind of organization you operate, remarkable things happen when you build value through intangibles. Employees will be more committed, customers and investors more engaged, confident, and numerous. For those who want to impact the long-term value of their organizations, How Leaders Build Value is a straightforward and practical guide.
"A captivating mix of ideas, analysis, and real-world examples. [Ulrich and Smallwood] offer real insight into what works, what doesn't work, and why."
-Rick Wagoner, CEO, General Motors
"The concepts and tools in this book are a timely gift to leaders who are ready to see the whole picture."
-Frances Hesselbein, Chairman, The Leader to Leader Institute
"It's refreshing to see that business success does not in fact begin and end at the bottom line. . . . In very clear terms, Ulrich and Smallwood provide business advice that can easily be applied to effect change."
-Don Hall Jr., CEO, Hallmark
- Print length320 pages
- LanguageEnglish
- PublisherWiley
- Publication dateMarch 24, 2006
- Dimensions5.77 x 0.89 x 9.39 inches
- ISBN-10047176079X
- ISBN-13978-0471760795
Discover the latest buzz-worthy books, from mysteries and romance to humor and nonfiction. Explore more
Popular titles by this author
Editorial Reviews
From the Inside Flap
Originally published under the title Why the Bottom Line Isn't, this revised and updated edition shows business leaders how to build long-term value through assets not accounted for on the company's financial statements. Through leadership, service, corporate culture, and the ability to attract top talent, businesses can create real, measurable value that goes beyond simple bottom-line numbers.
Based on research drawn from human resources, finance, IT, and leadership, How Leaders Build Value offers ideas and actions that leaders at any level, in any function, can use to increase their organization's overall value. Every chapter presents an intangible asset as a concept, then provides examples and tools that help leaders develop the asset and communicate its value to shareholders, employees, and other parties.
No matter what kind of organization you operate, remarkable things happen when you build value through intangibles. Employees will be more committed, customers and investors more engaged, confident, and numerous. For those who want to impact the long-term value of their organizations, How Leaders Build Value is a straightforward and practical guide.
A captivating mix of ideas, analysis, and real-world examples. [Ulrich and Smallwood] offer real insight into what works, what doesn't work, and why.
--Rick Wagoner, CEO, General Motors
The concepts and tools in this book are a timely gift to leaders who are ready to see the whole picture.
--Frances Hesselbein, Chairman, The Leader to Leader Institute
It's refreshing to see that business success does not in fact begin and end at the bottom line. . . . In very clear terms, Ulrich and Smallwood provide business advice that can easily be applied to effect change.
--Don Hall Jr., CEO, Hallmark
From the Back Cover
Originally published under the title Why the Bottom Line Isn't, this revised and updated edition shows business leaders how to build long-term value through assets not accounted for on the company's financial statements. Through leadership, service, corporate culture, and the ability to attract top talent, businesses can create real, measurable value that goes beyond simple bottom-line numbers.
Based on research drawn from human resources, finance, IT, and leadership, How Leaders Build Value offers ideas and actions that leaders at any level, in any function, can use to increase their organization's overall value. Every chapter presents an intangible asset as a concept, then provides examples and tools that help leaders develop the asset and communicate its value to shareholders, employees, and other parties.
No matter what kind of organization you operate, remarkable things happen when you build value through intangibles. Employees will be more committed, customers and investors more engaged, confident, and numerous. For those who want to impact the long-term value of their organizations, How Leaders Build Value is a straightforward and practical guide.
"A captivating mix of ideas, analysis, and real-world examples. [Ulrich and Smallwood] offer real insight into what works, what doesn't work, and why."
Rick Wagoner, CEO, General Motors
"The concepts and tools in this book are a timely gift to leaders who are ready to see the whole picture."
Frances Hesselbein, Chairman, The Leader to Leader Institute
"It's refreshing to see that business success does not in fact begin and end at the bottom line. . . . In very clear terms, Ulrich and Smallwood provide business advice that can easily be applied to effect change."
Don Hall Jr., CEO, Hallmark
About the Author
Norm Smallwood is cofounder of The RBL Group, which provides education and consulting services based on this book as well as the ideas in Results-Based Leadership, which he coauthored with Ulrich.
Product details
- Publisher : Wiley; 1st edition (March 24, 2006)
- Language : English
- Paperback : 320 pages
- ISBN-10 : 047176079X
- ISBN-13 : 978-0471760795
- Item Weight : 13.8 ounces
- Dimensions : 5.77 x 0.89 x 9.39 inches
- Best Sellers Rank: #4,006,069 in Books (See Top 100 in Books)
- #28,796 in Business Management (Books)
- #33,972 in Leadership & Motivation
- Customer Reviews:
About the authors
Dave Ulrich is a professor of business administration at the University of Michigan School of Business and the author of the best-selling Human Resource Champions, Results-Based Leadership, and The HR Scorecard.
David O. Ulrich is a noted expert on Human Resource Management. He is Professor of Business Administration and Director of the Human Resource Executive Program in the Stephen M. Ross School of Business, University of Michigan, Ann Arbor. He is also a co-founder and partner of The RBL Group, a human resources and leadership consultancy, and has carried out consultancy work with many Fortune 200 companies. He was the editor of Human Resource Management Journal for nearly a decade between 1990 and 1999. From 2003 to 2006 Dave Ulrich took a three-year sabbatical from teaching to act as President of the Canada Montreal Mission for the Church of Jesus Christ of Latter-day Saints.
Ulrich consistently argues for a re-assessment of Human Resources. He is very clear about the huge value strategic HR can and should bring to an organization, and challenges practitioners to "either give value or give notice." A lot of the mundane "back office" aspects of HR, such as payroll and benefits administration have now been outsourced. This means that HR departments and their leaders are compelled to validate themselves and their existence. Individually HR managers must concentrate less on what they do and more on what they deliver. Their goal must be the development of value-added HR practices. His new book 'The Why of Work' (July 2010) addresses the much broader issue of motivation. Ulrich's previous titles include 'The HR Value Proposition' and 'Leadership Code'.
Customer reviews
- 5 star4 star3 star2 star1 star5 star65%35%0%0%0%65%
- 5 star4 star3 star2 star1 star4 star65%35%0%0%0%35%
- 5 star4 star3 star2 star1 star3 star65%35%0%0%0%0%
- 5 star4 star3 star2 star1 star2 star65%35%0%0%0%0%
- 5 star4 star3 star2 star1 star1 star65%35%0%0%0%0%
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonTop reviews from the United States
Top reviews from other countries
- Ngoc PhamReviewed in Canada on September 14, 2013
5.0 out of 5 stars Worth the buy!
This book was for one of my university courses.
I got my book quick and the description of the condition was accurate. Was worth the buy!