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Relationship-Based Care: A Model for Transforming Practice 1st Edition

by Mary Koloroutis (Author), Marie Manthey (Author), Jayne Felgen (Author),
4.4 4.4 out of 5 stars 91 ratings
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The result of Creative Health Care Management’s 25 years experience in transforming patient care, this book provides health care leaders with a practical approach for transforming their care delivery system into one that is patient and family centered and built on the power of relationships. Relationship-Based Care provides a practical framework for addressing current challenges and is intended to benefit health care organizations in which commitment to care and service to patients is strong and focused. It will also prove useful in organizations searching for solutions to complex struggles with patient, staff and physician dissatisfaction; difficulty recruiting and retaining and developing talented staff members; conflicted work relationships and related quality issues. Winner of the 2004 American Journal of Nursing Book of the Year Award.
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  1. ISBN-10
    1886624194
  2. ISBN-13
    978-1886624191
  3. Edition
    1st
  4. Publisher
    Creative Health Care Management
  5. Publication date
    June 30, 2004
  6. Language
    English
  7. Dimensions
    6 x 0.75 x 9 inches
  8. Print length
    288 pages
  9. See all details
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Product details

  • Publisher ‏ : ‎ Creative Health Care Management; 1st edition (June 30, 2004)
  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 288 pages
  • ISBN-10 ‏ : ‎ 1886624194
  • ISBN-13 ‏ : ‎ 978-1886624191
  • Item Weight ‏ : ‎ 8.8 ounces
  • Dimensions ‏ : ‎ 6 x 0.75 x 9 inches
  • Customer Reviews:
    4.4 4.4 out of 5 stars 91 ratings

About the author

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Mary Koloroutis

Mary Koloroutis

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Mary Koloroutis, MSN, RN is vice-president of Creative Health Care Management, a consulting firm bringing Relationship-Based Care to health care organizations across the globe. Mary is the co-creator, author, and editor of the Relationship-Based Care series of books and workshops. Mary is a industry thought leader, patient experience scholar, gifted facilitator and Relationship-Based Care pioneer.

Customer reviews

4.4 out of 5 stars
4.4 out of 5
91 global ratings

Top reviews from the United States

My Opinion
5.0 out of 5 stars Exactly what was promised
Reviewed in the United States on October 30, 2009
Verified Purchase
Information is easy to read and can be read in sections which pertain to what you are doing and still be clear. An excellent resource for a hospital trying to make changes in a holistic, caring manner, toward staff while enhancing patient care.
One person found this helpful
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Susan L
5.0 out of 5 stars Provides an excellent model for putting the heart back in care
Reviewed in the United States on January 29, 2018
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Important book for all nurse leaders, especially those in hospitals. Provides an excellent model for putting the heart back in care.
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carol braley
4.0 out of 5 stars working with staff to incorporate ideas, values and attitudes into practice
Reviewed in the United States on September 27, 2013
Verified Purchase
Am working with staff to incorporate ideas, values and attitudes into practice. Our region relies heavily on hierarchy and ukases (mandates) from administrators. It is difficult to extricate a hospital from that when you are not at the top!
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JHM
5.0 out of 5 stars Pleased with purchase
Reviewed in the United States on October 6, 2018
Verified Purchase
I am so thrilled with this purchase. It is my first time buying a used book. I could not tell that it had been “used”. No torn pages, no writing, no hilighted pages. I may never buy new again. (Or did I just get lucky?) Either way, I am very pleased with this purchase.
One person found this helpful
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Andrea V. Melendez
5.0 out of 5 stars Transformational and Caring Healthcare............a model of success
Reviewed in the United States on December 9, 2013
Verified Purchase
This model of healthcare is the ONLY one that will work in the current evolution of healthcare and third party payor reimbursement. Ms. Koloroutis does an eloquent job in discussing the importance of holistic care and transforming our current aggressive Western ideology with the mind, body, spirit and emotions attention so vital to healing the complete individual. A must read for nurses!
2 people found this helpful
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4-H Mom
5.0 out of 5 stars Great book!
Reviewed in the United States on February 13, 2017
Verified Purchase
My hospital unit is starting an RBC group modeled after this book. Great book - gives a lot to think about.
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TropicThunder
3.0 out of 5 stars good reading for MAster's program
Reviewed in the United States on May 17, 2010
Verified Purchase
very well written, although the information was not new to me. Good enjoyable reading, though
2 people found this helpful
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CBM
5.0 out of 5 stars Relationship Based Care: A Model For Transforming Practice
Reviewed in the United States on April 1, 2013
Verified Purchase
This book is wonderfully written by several authors who are experts in their field. It is easy to read and apply, you can start with small changes in several areas like leadership and front-line staff and built to greatness.
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Top reviews from other countries

VK
5.0 out of 5 stars Perfect
Reviewed in Canada on February 20, 2019
Verified Purchase
Great book in pristine condition.
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