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How to Be an Inclusive Leader: Your Role in Creating Cultures of Belonging Where Everyone Can Thrive Hardcover – August 20, 2019

by Jennifer Brown (Author)
4.5 4.5 out of 5 stars 626 ratings
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We know why diversity is important, but how do we drive real change at work? Diversity and inclusion expert Jennifer Brown provides a step-by-step guide for the personal and emotional journey we must undertake to create an inclusive workplace where everyone can thrive.

Human potential is unleashed when we feel like we belong. That's why inclusive workplaces experience higher engagement, performance, and profits. But the reality is that many people still feel unable to bring their true selves to work. In a world where the talent pool is becoming increasingly diverse, it's more important than ever for leaders to truly understand how to support inclusion.

Drawing on years of work with many leading organizations, Jennifer Brown shows what leaders at any level can do to spark real change. She guides readers through the Inclusive Leader Continuum, a set of four developmental stages: unaware, aware, active, and advocate. Brown describes the hallmarks of each stage, the behaviors and mind-sets that inform it, and what readers can do to keep progressing. Whether you're a powerful CEO or a new employee without direct reports, there are actions you can take that can drastically change the day-to-day reality for your colleagues and the trajectory of your organization.

Anyone can--and should--be an inclusive leader. Brown lays out simple steps to help you understand your role, boost your self-awareness, take action, and become a better version of yourself in the process. This book will meet you where you are and provide a road map to create a workplace of greater mutual understanding where everyone's talents can shine.
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  1. Print length
    168 pages
  2. Language
    English
  3. Publisher
    Berrett-Koehler Publishers
  4. Publication date
    August 20, 2019
  5. Dimensions
    6.25 x 0.63 x 9.31 inches
  6. ISBN-10
    1523085177
  7. ISBN-13
    978-1523085170
  8. See all details
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From the Publisher

jennifer brown
jennifer brown

About Jennifer Brown

Jennifer Brown is an award-winning entrepreneur, speaker, diversity and inclusion consultant, and author. Her work in talent management, human capital, and intersectional theory has redefined the boundaries of talent potential and company culture. As the founder and CEO of Jennifer Brown Consulting, Jennifer’s workplace strategies have been employed by some of the world’s biggest companies and nonprofits in order to help employees feel like they can bring their full selves to work. Jennifer has been featured in media such as The New York Times, The Wall Street Journal, Harvard Business Review, and Forbes, and she has spoken at many top conferences such as the International Diversity Forum, the Global D&I Summit, the Forum for Workplace Inclusion, and more. Brown has been named Woman of the Year by Pace University, Social Entrepreneur of the year by the NYC National Association of Women Business Owners (NAWBO), and one of the Top 40 Outstanding Women by Stonewall Community Foundation.

Editorial Reviews

Review

“Despite good intentions and an understanding that employee diversity strengthens teams and contributes to the bottom line, many leaders struggle with how to actualize an inclusive workforce. In How to Be an Inclusive Leader, expert Jennifer Brown guides leaders from being unaware to being an advocate for all employees. Her advice is invaluable for the leaders of today and tomorrow.”
—Jan Jones Blackhurst, Executive Vice President, Public Policy and Corporate Responsibility, Caesars Entertainment
 
“So many of us want to be even more inclusive as leaders, but for a number of reasons we aren’t always sure how. It is truly a journey, and we’re all at different places. Jennifer Brown writes with compassion and empathy while giving us a little kick in the pants. The reality is that we can all do more to make our teams and workplaces more inclusive, and this important book shows actual steps for making this happen.”
—Mike Robbins, author of Bring Your Whole Self to Work
 
“Finally, a book that acknowledges that allyship is a continuum and that all of us should up our advocacy constantly, like working a muscle. The situational examples allow us all to dress rehearse how we’ll meet these moments when they come up in real life. A must-read for anyone committed to a world where we all belong and contribute fully.”
—Kat Gordon, founder and CEO, The 3% Movement
 
“How to Be an Inclusive Leader is a fantastic read! Jennifer Brown is incredibly thought-provoking, especially around the concepts of fairness, equity, privilege, and what it means to be on the right side of social change. How to Be an Inclusive Leader digs deep on the root causes of inequality in the workplace, showing how we must be intentional about disrupting the status quo. We are living in challenging times, where we must innovate and explore and pull every possible lever of change. If you’ve been looking for a book that will help you drive real change at your organization, this is it!”
—Erin Uritus, CEO, Out & Equal Workplace Advocates
 
“In How to Be an Inclusive Leader, Jennifer Brown adds crucial action-oriented perspectives on how to build the most effective, innovative cultures: by helping leaders ensure that all team members feel that they belong. At a time when most discussion is focused on platitudes or justifying the benefits of diversity, Jennifer provides strategies to drive impact across organizations. As major demographic shifts change the global workforce, this book is essential reading for any leader wanting to build a resilient, future-proof organization.”
—Aubrey Blanche, Global Head of Diversity and Belonging, Atlassian
 
“I’ve long valued the modern lens through which Jennifer approaches diversity and inclusion, and How to Be an Inclusive Leader lends a long-overdue voice to inclusive leadership in the new workplace. As the increasingly diverse workforce looks for accountability from their employers, it’s more important than ever for leaders to ensure that they’re not just talking about inclusion but creating a culture in which employees feel comfortable bringing every part of themselves to work. This book is the leader’s guide to doing just that.”
—Tia Silas, Vice President, Global Chief Diversity and Inclusion Officer, IBM
 
“Jennifer effortlessly tackles the power and significance of strategically practicing inclusion for the benefit of everyone without the standard complex and empirical processes that may work for great business plans, however, not for the vastly diverse people who drive and execute them. Jennifer skillfully, with a visceral and purposeful approach, exhibits her master-class global expertise as the leading authority on developing a culture of belonging by offering us the very pragmatic Stages of the Inclusive Leader Continuum and reminding us that our journey begins with a series of important steps. My first step was reading this book.”
—H, Walker, Director, Global Diversity, Inclusion and Community Engagement, McDonald’s Corporation

About the Author

Jennifer Brown is the founder, president, and CEO of Jennifer Brown Consulting and the host of The Will to Change podcast, which uncovers true stories of diversity and inclusion. Brown's workplace strategies have been employed by top Fortune 500 companies and nonprofits. As a successful LGBT entrepreneur, Brown has been featured by media such as the New York Times, Bloomberg Businessweek, Forbes, Fortune, Inc., the Wall Street Journal, HuffPost Live, CBS, Fox News, and many more.

Product details

  • Publisher ‏ : ‎ Berrett-Koehler Publishers; First Edition (August 20, 2019)
  • Language ‏ : ‎ English
  • Hardcover ‏ : ‎ 168 pages
  • ISBN-10 ‏ : ‎ 1523085177
  • ISBN-13 ‏ : ‎ 978-1523085170
  • Item Weight ‏ : ‎ 14.4 ounces
  • Dimensions ‏ : ‎ 6.25 x 0.63 x 9.31 inches
  • Customer Reviews:
    4.5 4.5 out of 5 stars 626 ratings

About the author

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Jennifer Brown

Jennifer Brown

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JENNIFER BROWN (she/her/hers) is an award-winning entrepreneur, speaker, diversity and inclusion consultant, and best-selling author. As the founder and CEO of Jennifer Brown Consulting (JBC), a 20-year-old certified woman- and LGBTQ+-owned industry-leading DEI consulting firm, Jennifer and her team are best known for their process of designing workplace DEI strategies and educational programming that have been implemented by some of the biggest companies and non-profit organizations in the US and globally, including FedEx, Hearst, American Red Cross, Under Armor, Major League Baseball, NBA, Toyota, Wells Fargo and many more.

Jennifer envisions inclusive organizations where all of us can thrive. As someone who has experienced both the advantages of privilege and the sting of stigma, Jennifer is boldly redefining what it means to truly belong—in the workplace, in our families, and in our communities – and openly shares her powerful and unforgettable true story with audiences to help us challenge our assumptions—about ourselves, about leaders, and others—and take inspired action today for a more inclusive tomorrow.

Jennifer is a sought-after keynote speaker for executive leadership on the topic of leading inclusively in uncertain times, and has presented at many top conferences and events such as the International Diversity Forum, the Global D&I Summit, the Forum for Workplace Inclusion, the NGLCC International Business & Leadership Conference, the Out & Equal Workplace Summit, Emerging Women, SHE Summit, Responsive, the Better Man Conference, INBOUND, ALTSummit, South by Southwest (SXSW), PBWC (Professional BusinessWomen of California), The Pennsylvania Conference for Women and Texas Conference for Women, and HR Transform.

She has been featured in media such as The New York Times, The Wall Street Journal, Harvard Business Review, AdWeek, Bloomberg Businessweek, Forbes, Inc., CBS, and many more. In addition, she sits on the Influencer Advisory Board for cultural intelligence consultancy Sparks & Honey, as well as L’Oreal’s Global Diversity and Inclusion Advisory Board.

Her thought leadership accolades include Top Small Business Female Executive in 2019 (DataBird Business Journal), peopleHum.com’s Power List of the Top 200 Thought Leaders to Follow in 2021, a Top 50 D&I and Gender Equality Influencer by Onalytica, one of Engagedly’s Top HR Influencers, and an Inspirational Diversity & Inclusion Leader of the Year by D&I Leaders Global Benchmarking Survey 2021.

Jennifer is the bestselling author of three books, the first being Inclusion: Diversity, The New Workplace and The Will to Change. The first edition of this book, How To Be An Inclusive Leader: Your Role in Creating Cultures of Belonging Where Everyone Can Thrive, was named one of Catalyst’s 5 Must-Read Books on Workplace Diversity, Equity, and Inclusion in 2021, a shortlist winner of the O.W.L. Award, winner of the 2019 Nautilus Book Awards' Business & Leadership category, and a top SABA 2020 Book Awards Audience Vote. The book and its Inclusive Leader Continuum has found a large and enthusiastic audience as a tool for mindset and behavior change in a wide array of organizational systems, from corporate leadership to academia to trade associations. Jennifer also recently co-authored a groundbreaking book on diversity, equity and inclusion in society with thought leader and fellow bestselling author, Rohit Bhargava. The book, Beyond Diversity: 12 Non-Obvious Ways To Build A More Inclusive World, was announced as a Wall Street Journal bestseller and also listed in Inc 's 22 Books to Read (or Reread) in 2022.

Her popular podcast, The Will to Change, appeared on Feedspot’s Top 15 Diversity And Inclusion Podcasts You Must Follow in 2020, and as the host of over 200 episodes, Jennifer interviews leading CEOs, bestselling authors, and entrepreneurs about how we must continue to courageous evolve to ensure greater equity in today’s and tomorrow’s workplaces.

For information on JBC’s consulting and training services, please visit us at www.jenniferbrownconsulting.com.

To learn more about Jennifer’s speaking services, please visit us at www.jenniferbrownspeaks.com

Follow Jennifer on social media:

Twitter: @JenniferBrown

Instagram: @JenniferBrownSpeaks

Customer reviews

4.5 out of 5 stars
4.5 out of 5
626 global ratings
Missing Pages
1 Star
Missing Pages
I originally ordered a single copy of this book and was very pleased. I ordered 10 copies, two times and each time, the bulk orders were missing pages 32 through 80. Before I ordered the second bulk order, I sent a note to the seller notifying them of this issue which unfortunately was not remedied in the order. I am eager to share this resource with my team, however, I am unable to do so without a complete copy of the book.
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Top reviews from the United States

Yolanda
5.0 out of 5 stars Great book, easy read and application!
Reviewed in the United States on August 1, 2022
Verified Purchase
This book was easy to read, easy to apply in my teaching of others. I really like the examples and activities that it includes. It shows people where to start, examples of each stage of the continuum and how to identify where people are in their inclusive leader continuum. Great read. Good book to apply in any organization.
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Jared Karol
5.0 out of 5 stars Each one of us is on a journey
Reviewed in the United States on August 27, 2019
Verified Purchase
Jennifer's book does an amazing, concise job of making it clear that becoming an inclusive leader is a journey. There's no magic potion to become an inclusive leader, no list of do's and don't's, no way to get there other than by evolving your consciousness, staying humble and open to learning, and being publicly vulnerable by sharing your journey with others. The framework that Jennifer has created––The Inclusive Leader Continuum––is a super clear way for each one of us to assess where we are on that journey. Furthermore, she gives practical habits of mind and concrete suggestions for how to move along the continuum. And, the book is short enough to be used as a reference to keep coming back to again and again if/when you get stuck. This book is going to change a lot of people and a lot of company cultures––for the better!
16 people found this helpful
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Michael Mills
4.0 out of 5 stars Overall good read
Reviewed in the United States on July 21, 2021
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While many of the principles can be found in other books, the author ties many of them well into an easy to understand approach.
2 people found this helpful
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Montiqua P
5.0 out of 5 stars Worth the read.....
Reviewed in the United States on September 12, 2022
Verified Purchase
This book is insightful, practical, enlightening and easy to read! I'm so glad that I purchased it. I've found it to be useful and will be referring to excerpts during my upcoming presentation about the impact of inclusion on workplace culture.
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Anthony Sweet
5.0 out of 5 stars Great Read
Reviewed in the United States on December 27, 2021
Verified Purchase
Anyone in leadership or considering making the leap into leadership, need to read and apply the principles in this book. The face of corporate America is changing and in order to be an effective leader, one must understand and embrace inclusiveness and diversity. This is the playbook to get you on your journey to understanding.
5 people found this helpful
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Mike Robbins
5.0 out of 5 stars Such an important book
Reviewed in the United States on August 20, 2019
Verified Purchase
This book is powerful and so important, especially given all that is happening in the business world and our culture right now. There are lots of people - especially people like me (straight, white, male) who know being inclusive is important...and we need specific tips, feedback, and suggestions for how to do this in a real, effective, and practical way. Jennifer Brown does this incredibly well in this book, which I very much appreciate and highly recommend.
18 people found this helpful
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Rachel Kaplan
5.0 out of 5 stars Just started reading but loving this book!!
Reviewed in the United States on August 26, 2019
Verified Purchase
I just got my copy of How to Be an Inclusive Leader and am already hooked. I've read many books on this topic but what surprised and delighted me about Jennifer's book is how hard she worked to give practical frameworks and tools that will enable leaders to actually change their behavior (vs. just becoming aware of their biases, etc) and create a culture of change at their organization. I'd give more stars if I could!
14 people found this helpful
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Oliver Wu
5.0 out of 5 stars Clear direction on equity, diversity and inclusion
Reviewed in the United States on September 28, 2020
Verified Purchase
The book was quite forward on teaching essential elements of equity, diversity and inclusion. The chapter that discusses where someone is on their EDI learning spectrum helps to level set. I think the text is simple to understand and is a great primer for beginning, or continuing to establish and EDI strategy.
10 people found this helpful
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Top reviews from other countries

P Isherwood
5.0 out of 5 stars Outstanding book
Reviewed in the United Kingdom on October 6, 2020
Verified Purchase
Really easy read, full of stories & strategies following a clear structure. I rarely finish a book - kudos. A must read for D&I professionals & leaders.
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