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Reference and Information Services: An Introduction (Library and Information Science Text) 5th Edition

by Linda C. Smith (Editor), Melissa A. Wong (Editor)
4.4 4.4 out of 5 stars 67 ratings
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There is a newer edition of this item:

Reference and Information Services: An Introduction (Library and Information Science Text Series)
Reference and Information Services: An Introduction (Library and Information Science Text Series)
$123.50
This title will be released on September 19, 2024.
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A user favorite through four previous editions, the fifth edition of this classic text remains an ideal resource for anyone seeking to master the latest nuances in reference and information services. Edited by reference authority Linda C. Smith and Melissa A. Wong, the single-volume work is presented in three parts. Part I focuses primarily on new ideas and methods for providing reference service. Part II shares information on how to evaluate and search on electronic sources and also examines the content, structure, and advantages of various types of print and electronic outlets. Part III explores the future of reference services.

The book has been updated throughout to reflect the impact of fast-changing technology and the resulting changes in user behavior. Discussion of virtual/digital reference is now integrated throughout the services chapters, and the book now includes separate chapters on consortia and cooperation; marketing and promotion of reference services; readers' advisory services; business, health, and legal sources; and primary and archival sources. In addition, you'll find more emphasis on responding to the needs of specific populations, including children and young adults.

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  1. ISBN-10
    1440836965
  2. ISBN-13
    978-1440836961
  3. Edition
    5th
  4. Publisher
    Libraries Unlimited
  5. Publication date
    August 29, 2016
  6. Part of series
    Library and Information Science Text
  7. Language
    English
  8. Dimensions
    7 x 1.5 x 9.75 inches
  9. Print length
    896 pages
  10. See all details
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Editorial Reviews

About the Author

Linda C. Smith is professor and associate dean for academic programs in the Graduate School of Library and Information Science at the University of Illinois at Urbana-Champaign.

Melissa A. Wong has been an online instructor for the University of Illinois since 2001, teaching courses in reference, instruction, management, and academic librarianship.

Product details

  • Publisher ‏ : ‎ Libraries Unlimited; 5th edition (August 29, 2016)
  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 896 pages
  • ISBN-10 ‏ : ‎ 1440836965
  • ISBN-13 ‏ : ‎ 978-1440836961
  • Item Weight ‏ : ‎ 3.25 pounds
  • Dimensions ‏ : ‎ 7 x 1.5 x 9.75 inches
  • Customer Reviews:
    4.4 4.4 out of 5 stars 67 ratings

About the author

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Melissa A. Wong

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Customer reviews

4.4 out of 5 stars
4.4 out of 5
67 global ratings

Top reviews from the United States

Lomax Bridges
5.0 out of 5 stars Needed It For Class
Reviewed in the United States on December 13, 2019
Verified Purchase
Great for what I needed it for.
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Amazon Customer
5.0 out of 5 stars Excellent text book with great authors included
Reviewed in the United States on June 7, 2017
Verified Purchase
Excellent text book with great authors included, well organized and mind-expanding. I especially liked it's organization and bibliographies on every topic.
2 people found this helpful
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Soto
4.0 out of 5 stars Essential for the information novice, not so much for someone with a year's experience
Reviewed in the United States on November 12, 2018
Verified Purchase
It's good for the novice information specialist, but if you've been working in such a setting, you'll find yourself at times saying things like, "well of course that's how the LIS works with the MARC, it's common sense!"

Otherwise I found it to be a good brush-up at the least.
3 people found this helpful
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Rogelio
5.0 out of 5 stars Five Stars
Reviewed in the United States on September 4, 2017
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Good.
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Christine Budinger
3.0 out of 5 stars Pricey but useful
Reviewed in the United States on December 8, 2018
Verified Purchase
This was essential for my class. But I wish it wasn't so expensive.
2 people found this helpful
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steph
5.0 out of 5 stars For a librarian
Reviewed in the United States on September 23, 2020
Excellent book, it breaks down what it takes to run a successful library in simple terms.
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Mushu
4.0 out of 5 stars Good, not excellent.
Reviewed in the United States on March 6, 2018
Verified Purchase
Too spensive, too much introduction in chapters, and way too long chapters for the core information they offer. I personally dont like this kind of books. Buy it for a master's degree class. But I'm sure that if you buy the earlier version, it's pretty much the same contents, and at a better price.
3 people found this helpful
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Amazon Customer
1.0 out of 5 stars Pages missing.
Reviewed in the United States on February 19, 2019
Verified Purchase
Some pages missing
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