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Health Care Quality Management: Tools and Applications Illustrated Edition

by Thomas K. Ross (Author)
4.3 4.3 out of 5 stars 64 ratings
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In today’s challenging health care environment, health care organizations are faced with improving patient outcomes, redesigning business processes, and executing quality and risk management initiatives. Health Care Quality Management offers an introduction to the field and practice of quality management and reveals the best practices and strategies health care organizations can adopt to improve patient outcomes and program quality.

  • Filled with illustrative case studies that show how business processes can be restructured to achieve improvements in quality, risk reduction, and other key business results and outcomes
  • Clearly demonstrates how to effectively use process analysis tools to identify issues and causes, select corrective actions, and monitor implemented solutions
  • Includes vital information on the use of statistical process control to monitor system performance (variables) and outcomes (attributes)
  • Also contains multiple data sets that can be used to practice the skills and tools discussed and reviews examples of where and how the tools have been applied in health care
  • Provides information on root cause analysis and failure mode effects analysis and offers, as discussion, the clinical tools and applications that are used to improve patient care
By emphasizing the tools of statistics and information technology, this book teaches future health care professionals how to identify opportunities for quality improvement and use the tools to make those improvements.
Previous page
  1. ISBN-10
    9781118505533
  2. ISBN-13
    978-1118505533
  3. Edition
    Illustrated
  4. Publisher
    Jossey-Bass Inc Pub
  5. Publication date
    January 7, 2014
  6. Language
    English
  7. Dimensions
    7.25 x 1.25 x 9.5 inches
  8. Print length
    591 pages
  9. See all details
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Editorial Reviews

From the Inside Flap

Health Care Quality Management: Tools and Applications

In today’s challenging health care environment, health care organizations are faced with improving patient outcomes, redesigning business processes, and executing quality and risk management initiatives. Health Care Quality Management offers an introduction to the field and practice of quality management and reveals the best practices and strategies health care organizations can adopt to improve patient outcomes and program quality.

Health Care Quality Management is filled with illustrative case studies that show how business processes can be restructured to achieve improvements in quality, risk reduction, and other key business results and outcomes. The book clearly demonstrates how to effectively use process analysis tools to identify issues and causes, select corrective actions, and monitor implemented solutions.  The author includes vital information on the use of statistical process control to monitor system performance (variables) and outcomes (attributes).  The book also contains multiple data sets that can be used to practice the skills and tools discussed and reviews examples of where and how the tools have been applied in health care.  In addition, the author includes information on root cause analysis and failure mode effects analysis and offers, as discussion, the clinical tools and applications that are used to improve patient care.

From the Back Cover

Health Care Quality Management: Tools and Applications

In today’s challenging health care environment, health care organizations are faced with improving patient outcomes, redesigning business processes, and executing quality and risk management initiatives. Health Care Quality Management offers an introduction to the field and practice of quality management and reveals the best practices and strategies health care organizations can adopt to improve patient outcomes and program quality.

Health Care Quality Management is filled with illustrative case studies that show how business processes can be restructured to achieve improvements in quality, risk reduction, and other key business results and outcomes. The book clearly demonstrates how to effectively use process analysis tools to identify issues and causes, select corrective actions, and monitor implemented solutions. The author includes vital information on the use of statistical process control to monitor system performance (variables) and outcomes (attributes). The book also contains multiple data sets that can be used to practice the skills and tools discussed and reviews examples of where and how the tools have been applied in health care. In addition, the author includes information on root cause analysis and failure mode effects analysis and offers, as discussion, the clinical tools and applications that are used to improve patient care.

Product details

  • ASIN ‏ : ‎ 1118505530
  • Publisher ‏ : ‎ Jossey-Bass Inc Pub; Illustrated edition (January 7, 2014)
  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 591 pages
  • ISBN-10 ‏ : ‎ 9781118505533
  • ISBN-13 ‏ : ‎ 978-1118505533
  • Item Weight ‏ : ‎ 2.31 pounds
  • Dimensions ‏ : ‎ 7.25 x 1.25 x 9.5 inches
  • Customer Reviews:
    4.3 4.3 out of 5 stars 64 ratings

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Thomas K. Ross

Thomas K. Ross

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Customer reviews

4.3 out of 5 stars
4.3 out of 5
64 global ratings
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1 Star
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Chapter 13 is completely missing
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Top reviews from the United States

RZ
3.0 out of 5 stars Quality Management
Reviewed in the United States on July 29, 2020
Verified Purchase
The book is good, has a lot of very good information, but is very dry. It could use some improvement in examples provided, but overall it is required and provided good information.
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amber jandro
1.0 out of 5 stars Missing pages
Reviewed in the United States on November 2, 2021
Verified Purchase
Chapter 13 is completely missing
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amber jandro
1.0 out of 5 stars Missing pages
Reviewed in the United States on November 2, 2021
Chapter 13 is completely missing
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