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Health Communication for Health Care Professionals: An Applied Approach 1st Edition
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Promotes an interdisciplinary approach to the study of health communication
According to the Joint Commission, over 75% of all serious medical errors in this country result from miscommunication. Based in these adverse realities and the author philosophy that communication is a clinical skill integral to effective health care delivery, this comprehensive text addresses thetheories and abilities needed by all health care providers. The only text written specifically for students of nursing, medicine, physical therapy,pharmacy, dentistry, physician assistants and opticians, this book incorporates recommendations for specific multimedia, suggestions for class discussion and interactive case studies to provide a rich and multi-perspective learning experience for gaining optimal expertise in effective health communication
The author underscores the importance of developing and maintaining successful relationships with patients, peers, and colleagues as a cornerstone ofeffective health care outcomes. With an emphasis on interactive learning, the text utilizescommunication theories to analyze verbal and non-verbalbehaviors in diverse health care contexts and assess which are more effective and why. Summaries at the end of each chapter discuss health communicationoutcomes. Chapters cover interpersonal and gendered communication, provider-patient communication, intercultural communication, organizationalcommunication, team communication, malpractice, palliative care, end-of-life communication, and many other topics.
Key Features:
- Fosters a patient-centered, interdisciplinary, multidimensional learning experience for health care students
- Recommends experiential learning using videos, films, and related discussion exercises
- Presents case study role-plays
- Provides companion case study resource to enhance learning objectives
- ISBN-100826124410
- ISBN-13978-0826124418
- Edition1st
- PublisherSpringer Publishing Company
- Publication dateAugust 29, 2016
- LanguageEnglish
- Dimensions7 x 0.67 x 10 inches
- Print length296 pages
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- Communication Case Studies for Health Care Professionals: An Applied ApproachMichael P. Pagano PhD PA-CPaperback
Editorial Reviews
About the Author
Professor, Department of Communication
Michael was born and raised in Oklahoma. After serving as an Army corpsman in Vietnam, Michael became a Physician Assistant-Certified (PA-C). He enjoyed the teaching role of being a PA and concurrently went to graduate school earning an MA in English and a Ph.D. in Communication with a focus on health communication. He worked for 42 years, until he retired as a PA-C in 2019, in: Surgery, Emergency Medicine, Family Practice, and Occupational Health settings in Oklahoma, Wisconsin, and Connecticut. Over the past 18 years at Fairfield, he has taught a wide variety of graduate courses in: health, organizational, and interpersonal communication. In addition, he has a wide-ranging health and organizational communication research agenda, including award-winning articles co-authored with Egan School of Nursing and Health Studies faculty. His unique background has contributed to a breadth of publications including: 6 books on health communication, and #7 published in 2021, Understanding Health Care in America: Culture, Capitalism, & Communication. He has also published numerous book chapters and encyclopedia entries. At Fairfield University, he has served as the Director of Graduate Studies for the MA in Communication Program, as well as interim Director for the Health Studies Minor and Masters in Public Administration Program. He is married, has 2 sons, 3 grandchildren, and whenever possible plays golf.
Product details
- Publisher : Springer Publishing Company; 1st edition (August 29, 2016)
- Language : English
- Paperback : 296 pages
- ISBN-10 : 0826124410
- ISBN-13 : 978-0826124418
- Item Weight : 1.2 pounds
- Dimensions : 7 x 0.67 x 10 inches
- Best Sellers Rank: #1,318,120 in Books (See Top 100 in Books)
- #361 in Nursing Issues, Trends & Roles (Books)
- #501 in Doctor-Patient Relations
- #697 in Pathology Clinical Chemistry (Books)
- Customer Reviews:
About the author
Michael Pagano was born and raised in Oklahoma. He was a medic in the army and served for a year with the First Air Cavalry Division in Viet Nam. After his military service, he earned a BA at Oklahoma University in premed and English, and then a BS as a Physician Assistant at the University of Oklahoma Medical Center in Oklahoma City. He returned several years later to OU in Norman and received an M.A. in English and a Ph.D. in Communication with a focus on Health Communication.
He revised his dissertation into his first book, "Communicating Effectively in Medical Records: A Guide for Physicians." And he also co-authored a book with Dr. Sandra Ragan, "Communication Skills for Professional Nurses." He served as the inaugural Professor and Chair of the Physician Assistant (PA) Program at the University of Health Sciences/The Chicago Medical School, now the Rosalind Franklin University of Medicine and Science in North Chicago, IL. Michael also established the one of the first M.A. Programs for practicing PAs.
He moved from Illinois to New York in 1994 and worked for nearly a decade as an Associate Creative Director for Lyons Lavey Nickel Swift a top ten medical advertising agency. Concurrently, he taught as an adjunct for Cornell University in New York City and in 2003 he started teaching at Fairfield University in Fairfield, CT. Today he is an Associate Professor and Graduate Program Director in the Department of Communication at Fairfield University.
He has published two more books, "Interactive Case Studies in Health Communication" in 2009 and "Authoring Patient Records: An Interactive Guide" in 2010, both with with Jones and Bartlett Publishers. He has also published numerous journal articles, including "Conflict of Interest, Bias, and Manipulation: Reassessing Prescriber Education and the Learned Intermediary Doctrine" in the Communication Law Review, 2010. Michael is married to Canera, has two sons, Brian and Anthony, a granddaughter-Caitlin, and enjoys teaching, writing, and playing golf.
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