"Research Methods for Public Administrators is presented in a clear and comprehensible fashion which enhances the ability of even those with limited knowledge of research methods to understand the topic. The book is well structured, covers the topic with a minimum of jargon, and is designed to develop the critical thinking skills of students. Many examples of research concepts that are relevant to public administrators make the book extremely useful for students and practitioners alike." -- William Leavitt, Old Dominion University

"Research Methods for Public Administrators is extremely remarkable as it treats both qualitative and quantitative research methods in a comprehensive manner without compromising clarity and readability. The rare combination of broad coverage and reader-friendliness really makes this book an excellent resource for students learning basic research tools." -- Chih-Wei Hsieh, University of New Mexico

"Finally we have an approachable methods book. Gail Johnson's practitioner background helps her to discuss a very complex topic, research methods, in an understandable and practical manner. While covering the basics of research design and statistics, she also gives attention to the important topic of communicating research findings. Additionally, Johnson ties research methods to its uses in the public sector. This book is well suited for a variety of public administration programs, but it is particularly useful for those with many in-service students." -- Jami Taylor, University of Toledo

"This is the consummate methods survey text for public administration and policy study, somehow improved in the new edition over already superlative previous ones. In the new edition, conceptual frames continue to be covered with even greater nuance and depth--topics such as policy and program complexity, complex causation, logic modeling, the inter-relation of normative and descriptive/empirical questions in public sector research, research ethics, and the refinement of research questions in these contexts, for instance translating research questions into hypotheses. Most highly recommended!" -- Mario Rivera, University of New Mexico

"This textbook offers a comprehensive yet understandable overview of the process of research and its use in the field of public administration. The author's focus on how to use and interpret research findings is a welcome addition to the topic and the real-world exercises provide students with practical application of research skills essential for public managers. A great textbook for MPA students!" -- Pamela T. Dunning, Troy University

Gail Johnson has worked in several public agencies, including the U.S. Government Accountability Office and the U.S. Department of Health and Human Services. Her work with GAO included reports about management of federal agencies, transforming the civil service, and drug use among youth. She has taught in MPA programs for more than fifteen years, worked as consultant with several local governments, and helped design several research workshops for The World Bank. She recently published Trailblazing Governors: Six Remarkable Women, which tells the stories of six of the first generation of women governors. She maintains a blog, Research Demystified, which explores social science research in the context of politics, policy, public administration, program evaluation, and measuring for results and advocacy.